Maggie Vickery
Raiford,FL
Summary
Dedicated HR professional with expertise in FMLA, Workers' Comp, and payroll policy. Skilled at problem-solving and investigating causes to find optimal solutions. Strong understanding of organizational and regulatory expectations to drive performance.
Overview
14
14
years of professional experience
Work History
Funeral Home Assistant
Archer Milton Funeral Home
Lake Butler, FL
10.2023 - Current
- Obtained doctors' signatures on death certificate to complete insurance claim forms.
- Provided general administrative support such as filing documents, preparing reports, scheduling appointments.
- Organized and monitored funeral arrangements, including paperwork, flowers, casket selection, and other services.
- Answered phone calls from family members, friends, vendors, and other contacts regarding funeral arrangements.
- Ensured that all legal requirements were met prior to burial or cremation services being performed.
- Maintained accurate financial records related to pre-need contracts or trust accounts in accordance with state laws.
- Assisted funeral director in coordination of services.
- Prepared memorial materials, including service programs, and signage.
Management Analyst II
Florida Department Of Corrections
Raiford, FL
01.2015 - 09.2023
- Developed and implemented FMLA processes to ensure compliance with federal and state regulations.
- Conducted training sessions for managers, supervisors and employees on FMLA policies and procedures.
- Reviewed employee leave requests to determine eligibility under the Family Medical Leave Act.
- Investigated potential violations of FMLA guidelines and provided guidance as needed.
- Developed and implemented strategies to reduce workplace accidents, injuries, and costs associated with workers' compensation claims.
- Monitored medical treatment of injured employees to ensure compliance with applicable laws and regulations.
- Maintained records on employee injuries, illnesses, treatments, and related expenses.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
Administrative Assistant
Department of Children and Family Services
Macclenny, FL
11.2010 - 12.2014
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Developed, managed and implemented security policies and procedures.
- Oversaw the recruitment, training and performance of security personnel.
Education
Phlebotomy Certificate - Phlebotomy
FMTI
Orange Park, FL10-2011
Cosmetology License - Cosmetology
Florida Gateway College
Lake City, FL11-2006
Skills
- Adaptability
- Multi-tasking
- Conflict Resolution
- Employee timesheet processing
- Administrative operations
- Workers' compensation knowledge
- Meticulous attention to detail
- Scheduling and calendar management
- Payroll policies and procedures
- FMLA processing and knowledge
Timeline
Funeral Home Assistant
Archer Milton Funeral Home
10.2023 - Current
Management Analyst II
Florida Department Of Corrections
01.2015 - 09.2023
Administrative Assistant
Department of Children and Family Services
11.2010 - 12.2014
Phlebotomy Certificate - Phlebotomy
FMTI
Cosmetology License - Cosmetology
Florida Gateway College
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