Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Maggie B. Wheeler

Charlotte,NC

Summary

OBJECTIVE: Leverage my educational foundation combined with my work history to give me the opportunity to obtain a position that offers mutual growth and challenges for both the employer and myself. PRESENT: (Retired) ...(PRN Substitute Teacher) (10 years- plus Day-Care.) (Billing & Insurances.}(Business Clerical)(Receptionist) (Collections, Medical & Retail) Talented professional considered knowledgeable leader and dedicated problem solver. Brings 30 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Talented professional considered knowledgeable leader and dedicated problem solver. Brings thirty years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

33
33
years of professional experience

Work History

Business Office Manager/ HR Director

Pelican Rehab
Charlotte, NC
10.2021 - 12.2024
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Resolved financial discrepancies and customer billing issues with timely attention.

Business Office Manager Consultant

Capital Health Management Group, Tar, Home Health
Heel
01.1992 - 01.2017
  • Managed all office duties
  • Travel to several different sites, making sure A/R, Patient funds properly transmitted
  • Worked very closely with Administrators and other vendors
  • Handled all percerts, referrals, insurance, insurance verfication, co/pays, private insurance,
  • Quick-Books
  • Negotiated payments before accepting patients
  • Handled all A/R Bookkeeping and payment postings
  • Managed All office Collections, both patients and insurances
  • Reported on Aged Trial Balances / Worked Denials (EOB'S)
  • Maintained files/ records on employees and residents
  • Worked MIMUM Worksman com
  • Pulled referrals from Provider Link and Allscript
  • Placement with Assisting living and Independent Living, Grief Counselor for Mt
  • Sianai, Medicare and Medicaid Billing NC Track and etc.

Education

Bachelor Of Arts Degree - Business Administration

ALLEN University

Associate Basic Nursing/Psychartic Concepts - undefined

Mansfield Business College

Certificates Human services II/ social worker specialist I C. - undefined

Midlands Technical College

A. Johnson - High School Diploma - undefined

Skills

  • Policy and Procedure Modification
  • Business Operations Management
  • Team Leadership
  • Training and Development
  • Invoicing and Billing
  • Budgeting

Accomplishments

  • Deans List Grad, Employee of the month, outstanding clean A/R, High Collector of the month, member of the O.E.S
  • (order of the eastern stars) and community organizations
  • SPECIAL HIGHLIGHTS: UNIT SECETARY, PHLEBOTOMIST,SOCIAL SERVICE SPECIALIST I, PARAMEDIC EXAMINER, CHILD CARE ASSISTANT, SUBSTITUTE TEACHER ( all required DOC EDU119 & etc),MEMBER SERVICE SUPERVISOR, PATIENT ACCOUNTING REP, QUICK-BOOKS, MEDICAL BILLER, COLLECTION SPECIALIST, OFFICE MANAGER, SOBER LIVING LIVING PLACEMENT COORDINATOR, PRN MEDICINE GIVER FOR ASSISTED LIVING , HOME HEALTH, GRIEF COUNSELOR, and MARKETING CONSULTANT with a solid record of achievements.Third Party Collections ALL AREAS
  • EXPERIENCE WITH MANY BILLING SYSTEMS ( FUSION) (NC TRACK) ( MEDICARE) (EMR AND ETC) NC Nortary Public
  • Certified Tax

Timeline

Business Office Manager/ HR Director

Pelican Rehab
10.2021 - 12.2024

Business Office Manager Consultant

Capital Health Management Group, Tar, Home Health
01.1992 - 01.2017

Bachelor Of Arts Degree - Business Administration

ALLEN University

Associate Basic Nursing/Psychartic Concepts - undefined

Mansfield Business College

Certificates Human services II/ social worker specialist I C. - undefined

Midlands Technical College

A. Johnson - High School Diploma - undefined

Maggie B. Wheeler