Margaret Willer
Sacramento,CA
Summary
Highly trained Manager and Neurodiagnostic Technologist with strong clinical abilities and a successful career in hospital and clinical settings. Productive and organized with a passionate commitment to first-rate patient care. Loyal and collaborative team leader, who has a desire to contribute to the organization's success. Certified in both Electroneurodiagnostics and Long-Term monitoring with a master's degree in Business Administration with emphasis on Healthcare Administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager, Neurodiagnostics
Sutter Health
06.2023 - Current
- Manage 22 Technicians and Technologists in both and inpatient hospital center and outpatient clinic setting.
- Policy and procedure writing.
- Developed department dashboard to keep track of department metrics.
- Obtained Level III Pediatric and Level IV Adult accreditation through National Association of Epilepsy Centers (NAEC) for 2024-2025.
- Decreased hospital acquired pressure injuries within department by 14% over those reported in 2022.
- Increased Enjoyment of Work communication scores by 35% over 2022.
- Hiring and disciplinary actions.
- Create monthly day and night shift schedules.
- Charge reconciliation.
- Budget process, including 1 to 5 year capital requirement projections.
Neurodiagnostic Technologist III
SpecialtyCare
12.2022 - 05.2023
- Performed routine and stat EEG, long-term EEG monitoring, ambulatory EEG monitoring and evoked potentials on all age groups.
- Participated in weekly call schedule. Scheduled outpatient appointments.
- Analyzed complex data sets derived from various neurodiagnostic tests, enabling more informed clinical decision-making processes.
- Leveraged advanced software tools to accurately record, analyze, and store patient data for ease of access by healthcare professionals.
- Assisted in development of department protocols for improved safety and compliance with regulatory standards.
Neurodiagnostic Technologist
St. Charles Health Center
07.2018 - 12.2022
- Perform routine and complex Adult, Pediatric and Neonatal EEGs
- Updated electronic medical records with current patient data and physician notes.
- Perform long term EEG monitoring on approximately 7 patients weekly
- Perform clinical evoked potentials (AER, VER, SSEP)
- Perform scanning for Ambulatory EEG and Long Term EEG patients while monitoring for possible seizures and overall safety
- Process all test recordings for interpretation
- Establish schedules for patients, both inpatient and outpatient
Neurodiagnostic Supervisor
Legacy Health Systems
05.2014 - 06.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Built compliance program to ensure all technologists were producing quality studies for health and safety of patients
- Identified individual employee's unique work styles and adapted management methods.
- Served on project management team in development of new space for sleep and EEG programs
- Developed and/or revised 35 policies and procedures
- Conducted employee evaluations to provide feedback and set expectations for future job performance.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
Education
Bachelor of Science - Sociology
Oklahoma State University
Stillwater, OKMBA - Business Administration And Management
Concordia University
Portland, OR04.2019
Skills
- Complex Problem-Solving
- Employee Training
- Quality Control Procedures
- Operational Procedures
- Safety Protocols
- Patient Health Information Access
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Performance Management
- Staff Development
- Policy Implementation
- Schedule Preparation
- Performance Evaluations
- Workforce Management
- Business Administration
- Business Development
Certification
R. EEG T
CLTM
Timeline
Manager, Neurodiagnostics
Sutter Health
06.2023 - Current
Neurodiagnostic Technologist III
SpecialtyCare
12.2022 - 05.2023
Neurodiagnostic Technologist
St. Charles Health Center
07.2018 - 12.2022
Neurodiagnostic Supervisor
Legacy Health Systems
05.2014 - 06.2018
Bachelor of Science - Sociology
Oklahoma State University
MBA - Business Administration And Management
Concordia University
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