Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Margaret Willer

Sacramento,CA

Summary

Highly trained Manager and Neurodiagnostic Technologist with strong clinical abilities and a successful career in hospital and clinical settings. Productive and organized with a passionate commitment to first-rate patient care. Loyal and collaborative team leader, who has a desire to contribute to the organization's success. Certified in both Electroneurodiagnostics and Long-Term monitoring with a master's degree in Business Administration with emphasis on Healthcare Administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Manager, Neurodiagnostics

Sutter Health
06.2023 - Current
  • Manage 22 Technicians and Technologists in both and inpatient hospital center and outpatient clinic setting.
  • Policy and procedure writing.
  • Developed department dashboard to keep track of department metrics.
  • Obtained Level III Pediatric and Level IV Adult accreditation through National Association of Epilepsy Centers (NAEC) for 2024-2025.
  • Decreased hospital acquired pressure injuries within department by 14% over those reported in 2022.
  • Increased Enjoyment of Work communication scores by 35% over 2022.
  • Hiring and disciplinary actions.
  • Create monthly day and night shift schedules.
  • Charge reconciliation.
  • Budget process, including 1 to 5 year capital requirement projections.

Neurodiagnostic Technologist III

SpecialtyCare
12.2022 - 05.2023
  • Performed routine and stat EEG, long-term EEG monitoring, ambulatory EEG monitoring and evoked potentials on all age groups.
  • Participated in weekly call schedule. Scheduled outpatient appointments.
  • Analyzed complex data sets derived from various neurodiagnostic tests, enabling more informed clinical decision-making processes.
  • Leveraged advanced software tools to accurately record, analyze, and store patient data for ease of access by healthcare professionals.
  • Assisted in development of department protocols for improved safety and compliance with regulatory standards.

Neurodiagnostic Technologist

St. Charles Health Center
07.2018 - 12.2022
  • Perform routine and complex Adult, Pediatric and Neonatal EEGs
  • Updated electronic medical records with current patient data and physician notes.
  • Perform long term EEG monitoring on approximately 7 patients weekly
  • Perform clinical evoked potentials (AER, VER, SSEP)
  • Perform scanning for Ambulatory EEG and Long Term EEG patients while monitoring for possible seizures and overall safety
  • Process all test recordings for interpretation
  • Establish schedules for patients, both inpatient and outpatient

Neurodiagnostic Supervisor

Legacy Health Systems
05.2014 - 06.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Built compliance program to ensure all technologists were producing quality studies for health and safety of patients
  • Identified individual employee's unique work styles and adapted management methods.
  • Served on project management team in development of new space for sleep and EEG programs
  • Developed and/or revised 35 policies and procedures
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.

Neurodiagnostic Technologist Lead

Providence Health & Services
08.1999 - 05.2014
  • Mentored junior technicians, fostering a supportive learning environment that prioritized skill development and collaboration among colleagues.
  • Developed and implemented call schedules.
  • Developed strong rapport with patients, providing education on diagnostic procedures and addressing concerns or questions throughout their visits.
  • Contributed to interdisciplinary team meetings, discussing patient cases and sharing insights from neurodiagnostic testing.
  • Implemented quality control measures to prevent hospital acquired pressure injuries.
  • Trained new staff members on the proper use and maintenance of neurodiagnostic equipment.
  • Assisted in the development of department protocols for improved safety and compliance with regulatory standards.

Education

Bachelor of Science - Sociology

Oklahoma State University
Stillwater, OK

MBA - Business Administration And Management

Concordia University
Portland, OR
04.2019

Skills

  • Complex Problem-Solving
  • Employee Training
  • Quality Control Procedures
  • Operational Procedures
  • Safety Protocols
  • Patient Health Information Access
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Project Management
  • Cross-Functional Teamwork
  • Performance Management
  • Staff Development
  • Policy Implementation
  • Schedule Preparation
  • Performance Evaluations
  • Workforce Management
  • Business Administration
  • Business Development

Certification

R. EEG T

CLTM

Affiliations

Member, American Society of EEG Technology (ASET).

Timeline

Manager, Neurodiagnostics

Sutter Health
06.2023 - Current

Neurodiagnostic Technologist III

SpecialtyCare
12.2022 - 05.2023

Neurodiagnostic Technologist

St. Charles Health Center
07.2018 - 12.2022

Neurodiagnostic Supervisor

Legacy Health Systems
05.2014 - 06.2018

Neurodiagnostic Technologist Lead

Providence Health & Services
08.1999 - 05.2014

Bachelor of Science - Sociology

Oklahoma State University

MBA - Business Administration And Management

Concordia University

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