Maggie Zandier
Summary
I completed my college education at Chatham University, graduating with a BA in Business Administration. I have a multitude of experience in the service industry and have held multiple managerial positions. I have developed strong leadership skills, excellent customer service abilities, and a deep understanding of business operations. My experience has also taught me how to effectively manage teams, resolve conflicts, and ensure customer satisfaction, all of which contribute to the success of any organization I work with. I am actively seeking a new position in business management that will challenge my current abilities and enhance my leadership role.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Manager
Pages Dairy Mart
Pittsburgh
06.2020 - Current
- Oversaw daily operations and staff scheduling at Pages Dairy Mart.
- Managed inventory levels and ordered supplies to ensure product availability.
- Implemented safety protocols to maintain a secure working environment.
- Experiences in customer service
- Creativity and problem-solving skills
- Monitoring and decision-making
General Manager
Caked up
Little Rock
02.2024 - 06.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Education
Bachelor of Arts - Business Administration
Chatham University
Pittsburgh, PA 08.2020 - 12.2024
Skills
- Inventory management
- Staff training
- Safety protocols
- Time management
- Goal setting
- Expectation setting
- Team leadership
- Task delegation
- Disciplinary techniques
- Customer service
- Performance monitoring
- Cash handling
- Organization
- Businesses management
Certification
- Driver’s license
- ServSafe manager certification
Timeline
General Manager
Caked up
02.2024 - 06.2024
Bachelor of Arts - Business Administration
Chatham University
08.2020 - 12.2024
Manager
Pages Dairy Mart
06.2020 - Current