Magnolia Paulino
Haverhill,MA
Summary
Highly motivated sales professional with a proven track record of exceeding targets, and cultivating strong customer relationships. Seeking to leverage financial acumen, analytical skill and strategic mindset, to excel as a successful Business Manager at Group 1 Automotive.
Eager to earn the opportunity to expand and learn new skills, while contributing and achieving the company's growth, as your new Business Manager.
Overview
16
16
years of professional experience
Work History
Audi Brand Specialist
Audi Peabody Group 1 Automotive
Peabody , MA
06.2019 - Current
- Deepened understanding of product and customer service, enabling the ability to address complex customer inquiries and provide tailored solutions.
- Enhanced ability to ask probing questions, understanding customers needs, and recommend customized offerings.
- Strengthened existing client relationship and expanded network, resulting in increased repeat business and referrals.
- Learned to anticipate market trends and customer demands, contributing to accurate sales projections and inventory management.
- Developed strategies to overcome objections, positioning products and services as solutions that meet customer challenges.
- Improved ability to deliver persuasive presentations
- Efficiently balanced lead generation, appointments, follow ups and administrative task, optimizing productivity.
- Utilized data and metric to evaluate the effectiveness of different sales strategies and adjust your approach accordingly.
- Honed negotiation skills to secure favorable terms and agreements with clients leading to successful deals.
Sales Representative
Jaffarian Toyota Volvo Automotive Group
Haverhill , MA
10.2013 - 06.2019
- Product knowledge
- Communication techniques to convey value propositions and negotiate deals.
- Established and nurtured strong relationships with customers, gaining their trust and loyalty.
- Quickly resolved customer issues and objectives adapting to various challenges.
- Analyzed sales data to identify market trends, customer preferences and sales opportunities.
- Thrived in a fast paced dynamic environment, adjusting strategies based on changing market conditions.
- Efficiently balanced multiple task and priorities to meet targets and deadlines.
- Created compelling presentations to showcase products and influence decision makers.
- Developed key customer relationships to increase sales.
Restaurant Shift Leader Manager
Boston Market
Andover , MA
02.2008 - 10.2013
- Responsible for overseeing daily operations, and coordinating staff.
- Ensuring excellent customer service, managing inventory, food quality, handling customer complaints, maintaining cleanliness. Following and making sure staff followed all safety guide lines.
- Handled administrative tasks like scheduling and maintaining a smooth and efficient restaurant environment.
- Delegated tasks to staff, promoting team work, setting priorities, goals and expectations.
- Mentored new hired employees.
- Coached staff on strategies to enhance performance to ensure customers received high-quality service.
- Cheerleader to the team, always providing empowering feed back and acknowledging their efforts.
Education
Associate of Science -
Middlesex Community College
Lowell, MANorthern Essex Community College
Haverhill, MASkills
- Communication
- Negotiation
- Analytical
- Strategic Planning
- Multitasking
- Problem solving
- Creative
- Leadership
- Coachable
- Time management
- Team Oriented
- Positive Attitude
- Self driven
- Regulatory Compliance
- Attention to detail
Reference
- Ed Stockel, General Manager at Audi of Westowood, (781) 234-2014, estockel@group1auto.com
- Brendan Conner General Sale Manager at BMW of Stratham, (978) 882-3063, bconner@group1auto.com
- Todd Irving, North East Regional Finance Director, tirving@group1auto.com
- Thomas Blanchette Finance Director at BMW of Stratham, (978) 360-0240 tblanchette@group1auto.com
- Richard Johnson, Product Specialist at Lovering Volvo Cars at Concord, (978) 337-2479, richardj@loveringautogroup.com
Languages
English
Spanish
Timeline
Audi Brand Specialist
Audi Peabody Group 1 Automotive
06.2019 - Current
Sales Representative
Jaffarian Toyota Volvo Automotive Group
10.2013 - 06.2019
Restaurant Shift Leader Manager
Boston Market
02.2008 - 10.2013
Associate of Science -
Middlesex Community College
Northern Essex Community College
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