Maha Elfallah
Niles,IL
Summary
Dedicated and highly motivated professional, seeking a position with an organization that offers opportunities for development and growth. Skilled at problem solving and able to take initiative while prioritizing multiple tasks. Energetic self-starter with the ability to work well on a team or individually. Enthusiastic individual with excellent time management skills and a strong work ethic.
Overview
20
20
years of professional experience
Work History
Kitchen Manager
Shibam Restaurants
Chicago, IL
2018.01 - 2022.03
- Took orders from customers
- Answered questions about menu items, food sensitivities and food substitutions
- Gave customers suggestions for food and drinks and telling them about any special menu items
- Communicated with customers to ensure satisfaction and resolve any complaints
- Removed dirty dishes from tables to avoid clutter while customers are eating
- Cleaned tables after customers have finished their meals.
Virtual Host - CCC Part Time Federal Work Study
Truman College
Chicago, IL
2020.08 - 2020.12
- Reviewed students' appointments and prepared for all scheduled appointments
- Prepared virtual rooms for tutors and students
- Engaged with students and answered their questions
- Set appointments for students
- Worked through agendas to keep organized all the meetings
- Gathered any necessary wrap-up details and connected with the coordinator.
Assistant to College Success and Financial Aid Off
Truman College
Chicago, IL
2017.01 - 2018.01
- Interacted with a diverse student population and answered general questions
- Provided assistance to students for their college success classes
- Performed office duties such as faxing, physical mail delivery, billing, and letter editing
- Responsible to perform any other requested duties as needed within the Financial Aid Office
Factory Worker
Laben
Mashhad, Iran
2006.07 - 2009.07
- Reported defects and any other issues to team leader in a prompt and polite manner
- Performed visual inspections and finger-point checks to assure quality parts
- Followed safe work procedures and wore personal protective equipment as required
- Performed other duties as needed, including specific tasks based on special projects
Sales Associate
Vasvase Store
Mashhad, Iran
2002.01 - 2006.05
- Greeted customers and ascertained what each customer wants or needs
- Described merchandise and explained use, operation, and care of merchandise to customers
- Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires
- Computed sale prices, totaled purchases, and received and processed cash or credit payment
- Answered questions regarding the store and its merchandise
Education
Bachelor degree of Health and Nutrition -
Kansas State University
Manhattan, KS2023-05
Associate of Science -
Harry S Truman College - Chicago, IL
Chicago, IL2019-12
GED -
City Colleges of Chicago-Harry S Truman College
Chicago, IL2016-12
Skills
- Problem solving
- Initiative
- Prioritizing tasks
- Teamwork
- Time management
- Work ethic
- Microsoft Office
- Word
- Excel
- PowerPoint
- Fluent in English and Farsi
VOLUNTEER EXPERIENCE
Refugee Camp – Translated and taught English to children, 2015 to 2016
Leadership Program Workshop – Participant, Summer 2020
Timeline
Virtual Host - CCC Part Time Federal Work Study
Truman College
2020.08 - 2020.12
Kitchen Manager
Shibam Restaurants
2018.01 - 2022.03
Assistant to College Success and Financial Aid Off
Truman College
2017.01 - 2018.01
Factory Worker
Laben
2006.07 - 2009.07
Sales Associate
Vasvase Store
2002.01 - 2006.05
Bachelor degree of Health and Nutrition -
Kansas State University
Associate of Science -
Harry S Truman College - Chicago, IL
GED -
City Colleges of Chicago-Harry S Truman College