MAHA NOOR
Manassas,VA
Summary
Organized and dependable professional with experience in banking, client services, behavioral health, documentation, and administrative responsibilities. Strong background in customer communications, maintaining accurate and confidential records, managing multiple priorities, and working effectively in fast-paced environments. Known for professionalism, attention to detail, problem-solving, and providing positive customer experiences.
Overview
7
7
years of professional experience
Work History
Relationship Banker
Lloyds Bank
London
2022.03 - 2023.01
- Handled high-volume daily cash transactions, including deposits, withdrawals, and payments, with accuracy and efficiency.
- Balanced cash drawer at end of each shift and met accuracy standards with minimal discrepancies.
- Provided strong customer service by helping clients with account questions, transactions, and issue resolution.
- Protected confidentiality and security of sensitive financial and personal customer information.
- Supported branch operations with account maintenance and documentation.
- Advised banking center clients on deposit accounts and relationship services.
- Built client relationships through personalized service in financial institution branch.
Registered Behaviour Technician
Nova day school
Chantilly, Virginia
2023.01 - Current
- Provide ongoing behavioural intervention on a regular basis.
- Implement care plans aimed at behaviour management of individual patients.
- Provided support to psychologists in terms of taking patient data and providing feedback.
- Planned interventions and observation techniques to determine patient response to medication and therapy.
- Maintained records of patients' medical and mental health histories.
Administrative Assistant
Vogam It Solutions
London
2021.10 - 2022.02
- Maintained files and filing systems, ensuring the confidentiality of sensitive information.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Utilised Microsoft Office Suite proficiently to create and revise documents and presentations.
- Coordinated and scheduled IT department meetings, utilizing Microsoft Teams and Zoom for effective communication.
- Streamlined communication within the IT department by implementing efficient channels and tools.
Catering Server
Punjab Caterers
London
2020.02 - 2021.06
- Served and cleared dishes in a timely and efficient manner during high-volume catering events, ensuring a seamless dining experience for guests.
- Worked closely with kitchen staff to ensure on-time delivery of plated meals, catering to special dietary needs and maintaining event schedules.
- Supported inventory management, proper food storage, and executed closeout tasks for an organized catering operation.
- Delivered food and supplies for events, adhering to timelines and demonstrating meticulous attention to detail in setup and presentation.
Education
College Education: A Levels -
Leyton Sixth Form College
London, UK2023-01
High School Education -
Eden Girls High School
London, UK2022-01
Skills
- Strong customer service
- Professional communication
- Team collaboration
- Cash handling accuracy
- Financial transaction processing
- Confidentiality
- Skilled in fostering positive relationships with clients and families
- Adept at collaborating effectively with interdisciplinary teams, and ensuring adherence to ethical standards
- Well-versed in at developing and monitoring comprehensive behavioural objectives and goals
- Records and documentations
- Administrative support
- Microsoft office
- Conflict resolution
COURSE/CERTIFICATION
- 40 hour RBT training course completed
- CPR certification completed
Timeline
Registered Behaviour Technician
Nova day school
2023.01 - Current
Relationship Banker
Lloyds Bank
2022.03 - 2023.01
Administrative Assistant
Vogam It Solutions
2021.10 - 2022.02
Catering Server
Punjab Caterers
2020.02 - 2021.06
College Education: A Levels -
Leyton Sixth Form College
High School Education -
Eden Girls High School