Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
CustomerServiceRepresentative

Mahagany Wynn

Jacksonville

Summary

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.

Motivated professional with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering several years of related experience and proven success the field.

Overview

12
12
years of professional experience

Work History

Stocker

Ponderful llc
McLeansville
08.2025 - Current
  • Stocked shelves with products according to company standards and guidelines.
  • Organized inventory in the backroom for efficient access and retrieval.
  • Maintained cleanliness and safety in work areas throughout the store.

Also I assisted customers when they needed by finding their items or pointing them in the right direction for assistance

Customer Service Representative

Autonation
Jacksonville
10.2023 - Current
  • I am a customer service representative that works with scheduling appointments for multiple dealerships(Autonation).
  • I take inbound and outbound calls and also assist with complaints to corporate.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Package Handler

FedEx Ground
Jacksonville
03.2022 - 10.2022
  • Sorted packages for accurate delivery to designated routes.
  • Loaded trucks efficiently to maximize space and ensure safety.
  • Collaborated with team members to improve workflow efficiency.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Labeled parcels accurately according to company guidelines.

Assistant Store Manager

Dollar General
Greensboro
05.2019 - 09.2022
  • As Assistant Manager, my duties are to assist the Store manager with critical daily functions of successfully running the store.
  • Ensuring staff is properly trained in accords with store policies, safety standards and proper disposal of environmental hazards.
  • Customer service is essential not only for business but also for community involvement.

Cashier/Customer Service

Walmart
Greensboro
04.2016 - 09.2018
  • Greeting customers to set positive expectations of Store experience.
  • Quality service with a sense of urgency and a can do attitude when assisting with product location.

Sales Associate and Cashier

TJX Companies
Greensboro
05.2015 - 02.2016
  • Assisting customers with product location.
  • Prepare new merchandise to be placed on sales floor.
  • Help customers in the fitting area.

Dishwasher

Cracker Barrel
Greensboro
07.2014 - 04.2015
  • Get all dishes through washing and ready to give to cooks.
  • Pick up large amounts at a time and process everything fast and efficient.
  • Go out and bus tables and clean areas up.
  • Stack dishes up in cooks area to use.

Hospitality Associate

Mountain Home Health and Rehab
Hendersonville
08.2013 - 05.2014
  • Give each resident ice and water, go through and make beds and take out trash.
  • I did smoke breaks and helped pass out lunch trays to rooms and in dining area.
  • Help elderly when needed and just talked and kept people company.

Education

High school or equivalent - Arts and Concentration of fundamental business

North East High School
McLeansville, NC

Skills

  • POS
  • Restaurant experience
  • Assistant Manager Experience
  • Cash Handling
  • Store Management Experience
  • Hospitality aide
  • Customer support
  • Loss Prevention
  • Planograms
  • Customer Service
  • Retail Management
  • Supply restocking
  • Management
  • Retail Sales
  • Appointment scheduling
  • Team collaboration
  • Time management
  • Warehouse safety
  • Loading and unloading

Personal Information

Relocation: Florida

Timeline

Stocker

Ponderful llc
08.2025 - Current

Customer Service Representative

Autonation
10.2023 - Current

Package Handler

FedEx Ground
03.2022 - 10.2022

Assistant Store Manager

Dollar General
05.2019 - 09.2022

Cashier/Customer Service

Walmart
04.2016 - 09.2018

Sales Associate and Cashier

TJX Companies
05.2015 - 02.2016

Dishwasher

Cracker Barrel
07.2014 - 04.2015

Hospitality Associate

Mountain Home Health and Rehab
08.2013 - 05.2014

High school or equivalent - Arts and Concentration of fundamental business

North East High School
Mahagany Wynn