Mahak Shaikh
Alpharetta,GA
Summary
Committed and hardworking Food and Beverage Manager with 6 years of experience directing country club food service. Well-rounded leader with talent for supervising employees and staff development. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
7
7
years of professional experience
Work History
Dining room/Banquet Captain
Capital City Country Club
2022.04 - Current
- Lead dining room team to ensure proper service standards are met
- Monitor every form of service that is being provided to the members
- Create a sales report at the end of the shift to monitor and track sales throughout the month.
Manager in Training Program
Capital City Country Club
2021.04 - 2022.04
- Worked closely with management to ensure policy and procedures were followed and implemented
- Helped in the training of new employees
- Conduct daily meetings with kitchen and service staff.
Server, Beverage Cart Attendant
Capital City Country Club
2018.08 - 2021.04
- Familiarized guest with menu and daily specials
- Accurately recorded food and drink orders
- Assisted guests in making food choices while trying to up-sell items.
Seasonal Supervisor
Capital City Country Club
2019.05 - 2019.09
- Directed staff in daily assignments to maximize productivity
- Continuously monitored staff to ensure service standards were met.
Hostess, Front Desk Associate
Capital City Country Club
2017.11 - 2018.08
- Greeted and seated members to assigned tables while maintaining communication with staff
- Scheduled dining room reservations and prioritized reservations to best accommodate members.
Sales Associate
Armani Exchange
2017.06 - 2017.07
- Ensured the fitting rooms were ready for customers by promptly clearing out merchandise and returning it to the proper area of the selling floor
- Processed over 50 POS (point of sale) purchases a day
- Conducted business with clients to determine their needs and then recommend the right product to solve the client's problem.
Education
Bachelor of Business Administration - Hospitality Administration
Georgia State University
Skills
- Multilinguial
- ServSafe and TIPS certified
- Cvent certified
- Corporate Event Management
- Time management
- Problem-solving
- Microsoft Office
- Staff Leadership
Activities
- Community Service Chair, Fundraising Chair, Delta Phi Omega Sorority Inc.
- Found and organized volunteering events with companies like Relay for life and the Atlanta Police Foundation
- Conducted and planned events for Literacy through Unity Week, including a bake sale, a dodge ball tournament and a party
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working
Spanish
Limited Working
Timeline
Dining room/Banquet Captain
Capital City Country Club
2022.04 - Current
Manager in Training Program
Capital City Country Club
2021.04 - 2022.04
Seasonal Supervisor
Capital City Country Club
2019.05 - 2019.09
Server, Beverage Cart Attendant
Capital City Country Club
2018.08 - 2021.04
Hostess, Front Desk Associate
Capital City Country Club
2017.11 - 2018.08
Sales Associate
Armani Exchange
2017.06 - 2017.07
Bachelor of Business Administration - Hospitality Administration
Georgia State University
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