Summary
Overview
Work History
Education
Skills
Timeline
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Mahalia Johnson

Farmville,NC

Summary

Personable and reliable crew trainer bringing several years of experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment. Proven history of increasing productivity and bolstering services.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
Farmville, NC
06.2021 - 07.2024
  • Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Ensured that all safety protocols were followed during training sessions.

Volunteer

St John United American Free Will Baptist Church
Farmville , NC
10.2023 - 11.2023
  • Provided assistance to staff in the daily operations of the organization.
  • Attended weekly meetings to discuss progress and future initiatives.
  • Collaborated with other volunteers to create a positive work environment.
  • Participated in team-building exercises to strengthen relationships among volunteers.

Education

High School Diploma -

North Carolina A & T State University
Greensboro, NC
05-2027

Skills

  • Training Materials Development
  • Team Leadership
  • Training documentation
  • Employee Onboarding
  • Sales expertise
  • Policies and Procedures

Timeline

Volunteer

St John United American Free Will Baptist Church
10.2023 - 11.2023

Crew Trainer

McDonald's
06.2021 - 07.2024

High School Diploma -

North Carolina A & T State University

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Mahalia Johnson