Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mahamat Moustapha

DALLAS,TX

Summary

Hardworking, reliable, and committed to work, protective, organized, trustworthy. Easy to train and open to learn new things, Focused, detail-oriented, highly skilled with great experience of working with customer service that I gained through contacting customers from my previous jobs. Bilingual with excellent fluency in Arabic and French. Proven track record of enhancing operational efficiency and safety at Envoy Airlines, demonstrating exceptional attention to detail and critical thinking. Skilled in baggage handling. Able to work well independently or as part of a specialized team. I excel in fast-paced environments, ensuring top-notch communication and teamwork. Achieved commendable safety records by prioritizing adherence to protocols and swift response in emergencies. I would like to work in a field that allows creativity in my field, which contributes to the development of my practical capabilities, and abilities. Also, I have a solid work ethic that allows me to work towards achieving the company's goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Fleet Service Clerk

Envoy Airlines
01.2022 - Current
  • Guided planes for all arrivals and departures with strong focus on safety.
  • Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
  • Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
  • Documented all required information regarding cargo weight and destination.
  • Deiced aircraft and guided to proper gate and runway positions.
  • Contributed to a safer work environment by enforcing compliance with company safety policies and procedures among staff members.

Driver

Lyft Dallas
11.2014 - 12.2020

Driver

UBER Dallas
10.2014 - 11.2017
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Driver

Yellow Cab DFW
11.2011 - 10.2014
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Sales Associate

Liquidation Station (family Owned Small Business)
10.2009 - 09.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Applied Science - Aviation Maintenance Technology

Tarrant County College
Fort Worth, TX
05.2024

Associate of Science - General Science

Richland College
Dallas, TX
05.2015

Skills

  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Critical Thinking
  • Detail Oriented
  • Safety Procedures
  • Self Motivation
  • Baggage handling
  • Speaking and Writing fluently ARABIC and FRENCH
  • Ability to act with urgency in an emergency situation
  • Committed to respond quickly in urgent situations
  • Ability to work with team and in a rotating shift
  • Excellent communication skills
  • Track record of working in a fast paced environment
  • Profound ability to maintain confidentiality of information

Certification

Aircraft Maintenance , Airframe and Powerplant Certification

Languages

English
Full Professional
Arabic
Native or Bilingual
French
Professional Working

Timeline

Fleet Service Clerk

Envoy Airlines
01.2022 - Current

Driver

Lyft Dallas
11.2014 - 12.2020

Driver

UBER Dallas
10.2014 - 11.2017

Driver

Yellow Cab DFW
11.2011 - 10.2014

Sales Associate

Liquidation Station (family Owned Small Business)
10.2009 - 09.2011

Associate of Applied Science - Aviation Maintenance Technology

Tarrant County College

Associate of Science - General Science

Richland College

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Mahamat Moustapha