Summary
Overview
Work History
Education
Skills
Timeline
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Mahbub Husain

Melville,New York

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Sales Associate

Bikeworx
04.2022 - 08.2024
  • Collaborated with customers and asked questions to assess needs and budgets.
  • Resolved average of 40 customer issues per month through active communication and dedicated research skills.
  • Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
  • Recommended bicycles and downhill ski products, explained features and costs to help customers make educated buying decisions.
  • Generated and executed sales plans in existing customer base to meet profit increase goals.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Scheduled, updated and maintained product preparations and customer promotions.

Bicycle Technician

Bike Shop
02.2016 - 11.2022
  • Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
  • Performed new bike assemblies and proper alignment of wheels to optimize performance.
  • Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
  • Aligned wheels and installed and adjusted brakes and brake pads.
  • Helped customers select bicycles to fit body size and intended bicycle uses.
  • Provided recommendations to clients in alignment with needs, preferences and budgets.
  • Handled estimation of parts, bike and component repairs and replacements.
  • Coordinated cycle workshops and sales operations, demonstrating products to potential clients in alignment with individual needs.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

Northampton High School
Northampton, MA
06.1996

Skills

  • Merchandising Proficiency
  • Policy and Procedure Adherence
  • Conflict Resolution
  • Monitor Security
  • Retail Store Operations
  • Stocking and Replenishing

Timeline

Sales Associate

Bikeworx
04.2022 - 08.2024

Bicycle Technician

Bike Shop
02.2016 - 11.2022

High School Diploma -

Northampton High School

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Mahbub Husain