Maheen Haq
Los Angeles,CA
Summary
Detail-oriented and organized with 8 years of customer service experience. Developed strong skills in understanding client needs and delivering personalized solutions. I am adept at building lasting relationships with clients by providing exceptional service and ensuring their satisfaction. My background has taught me how to anticipate needs, address concerns efficiently, and create positive experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Manager
Self Employed
03.2021 - 11.2024
- Solely managed property consisting of residential and commercial units
- Prepare and managed property budgets, track expenses, and provide financial reports to property owners
- Develop strategies to advertise vacancies, including online listings, signage, and outreach to potential tenants
- Worked closely with contractors on renovating apartments
- Conduct regular property inspections to assess condition and identify any issues requiring attention
- Resolve disputes between tenants ensuring issues are addressed in a timely and professional manner
- Handle lease agreements, renewals, and terminations, ensuring compliance with all legal requirements
Lead Leasing Agent
Apex Realty, Inc
02.2021 - 01.2023
- Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues
- Verified tenant incomes and performed background checks before accepting lease applications, working closely with Property Manager to maintain accuracy
- Toured property with prospective tenants and provided wealth of information in regards to its key features
- Kept meticulous records of all correspondence between management and tenants
- Resolved conflicts between tenants regarding noise, encroachments and parking
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance and major repairs
Ecommerce and PR Assistant
Volar Fashion
06.2015 - 12.2015
- Provided Support to sales representatives and designers
- Made Sales and Purchase Orders on Quickbooks
- Kept Track of all inventory and Samples going through NY office
- Compiled, maintained, and distributed sales reports
- Assisted in PR press previews
- Communicated with Fashion Editors, Stylists, and Bloggers
- Worked with Shipping department and kept track of all shipments
- Updated all Social Media Platforms on a Weekly basis
Event Production Assistant
FACTORY PR
01.2014 - 01.2015
- Assisted Event Producer in all events from concept to production
- Organized events including venue scouting, booking, talent, VIP wrangling, VIP cars, and other production
- Worked on Production Schedules and Staffing
- Managed set up and break down for events
- Handled VIP and managed backstage for Fashion Shows NYFW
- Researched and created PowerPoint presentations for pitches
- Organized and managed Casting and Fittings for shows and shoots
Education
Bachelor of Arts - Fashion Merchandising
Columbia College Chicago
Chicago, IL01-2011
Skills
- MS Office
- Quickbooks
- Appfolio
- Production
- Marketing and advertising
- Tenant issue resolution
- Oral/Written communication
- Teamwork and collaboration
- Customer service-oriented
- Showing and leasing of units
- Administrative duties/Data entry
- Appointment scheduling
- Staff management
- Creative Direction
- Property Leasing
- Sales Support
- Property Management
- Public Relations
- Customer service
- Conflict management
- Merchandising
- Clerical experience
- Property management
- Payment collection
- Property inspections
- Customer service-focused
Certification
Real Estate License, 02146579
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Property Manager
Self Employed
03.2021 - 11.2024
Lead Leasing Agent
Apex Realty, Inc
02.2021 - 01.2023
Ecommerce and PR Assistant
Volar Fashion
06.2015 - 12.2015
Event Production Assistant
FACTORY PR
01.2014 - 01.2015
Bachelor of Arts - Fashion Merchandising
Columbia College Chicago
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