MAHER VAN CLEEFF
Summary
Resourceful multilingual professional with extensive background in executive support for senior leadership and high-profile stakeholders in luxury hospitality and professional services. Skilled in stakeholder management, client relations, project coordination, and operational execution, effectively managing competing priorities in fast-paced environments. Ready to contribute to organizational success in a Senior Administrative Assistant or Executive Support role while promoting team effectiveness through strong communication and cultural awareness.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Executive Assistant
PwC
Amman, Jordan
03.2024 - 03.2025
- Coordinated executive assistance for six senior partners, managing multiple service lines and adapting support strategies to accommodate additional partners during high-demand periods.
- Coordinated intricate calendar schedules and travel logistics, including multi-leg itineraries, accommodation, and visa processes for senior leadership.
- Executed weekly timesheet processing, ensured precise CRM database updates, and coordinated corporate travel expense reporting utilizing SAP Concur and internal tracking systems.
- Coordinated the creation of meeting agendas and materials, fostering an environment of informed participation and collaboration.
- Coordinated interactions between internal teams and external clients, fostering strong relationships and efficient project execution.
- Executed protocols for handling sensitive materials, including client financial data and strategic communications, within a high-security environment.
- Oversaw the management of fast-paced workloads, engaging multiple stakeholders to effectively navigate shifting deadlines and meet cross-border requirements.
- Oversaw project team efforts to create and deploy a global internal partner-ea directory system in Excel, ensuring ongoing maintenance and utilization across the firm's global EA network.
Telephone Operator
The St.Regis Hotels & Resorts
Amman, Jordan
05.2023 - 03.2024
- Executed management of high-volume Avaya PBX switchboard consoles, ensuring efficient handling of incoming, outgoing, and internal operational calls.
- Managed cross-departmental dispatch, routing critical service requests, emergency protocols, and operational messages to security, housekeeping, engineering, and guest service teams via radio and digital dispatch.
- Coordinated dispatch routing for urgent service requests and operational messages, ensuring timely communication among security, housekeeping, engineering, and guest service teams.
- Engaged with government delegations, embassy officials, and VIP guests, prioritizing high-touch service, confidentiality, and precise communication of key messages.
- Coordinated rapid resolution of guest issues by effectively managing service requests in Marriott's GXP system, ensuring seamless service recovery.
- Completed Marriott International's Embark Leadership Development Program, following managerial nomination for outstanding performance and ability to maintain clarity and efficiency under challenging circumstances.
- Delivered tailored assistance to guests, addressing individual needs and preferences for a memorable stay.
Education
General Educational Development (GED) -
United States, Virginia Department of Education
Virginia, United States01-2026
Skills
- Executive support
- Office management
- Schedule & calendar planning
- Travel coordination
- Expense reporting
- Task prioritization
- Advanced MS Office
- Excel spreadsheets
- MS Office proficiency
- Information confidentiality
- Interpersonal communication
- Client relations
- Problem solving
Certification
- EMBARK - Introduction to Leadership, Marriott International
- Open Source Intelligence Training Course, PwC MENA
Timeline
Executive Assistant
PwC
03.2024 - 03.2025
Telephone Operator
The St.Regis Hotels & Resorts
05.2023 - 03.2024
General Educational Development (GED) -
United States, Virginia Department of Education