MAHESH UTTAMCHANDANI
Chicago,IL
Summary
Skilled in building relationships and communicating complex concepts. Leads design team strategy to develop and accomplish team goals. Drives initiative and demonstrates excellent organization and communication in fast-paced dynamic environment and collaborates with cross-functional stakeholders for greatest potential impact.
Overview
11
11
years of professional experience
Work History
Design Center Consultant
B/S/H HOME APPLIANCE CORPORATION
04.2017 - Current
- Spending 30% generating leads, validating, growing contact database in Sales Force
- Spending 70% of time performing sales activities such as managing existing accounts
- To date, methods utilized have resulted in over $2 million in sales
- Build relationships with outside vendors and suppliers
- Assisted buyer with decision-making by determining needs, wants and budget.
- Prioritized and delegated tasks to meet competing deadlines.
- Offered buyers product information, available upgrade options and pricing information.
- Spearheaded design process to align with client specifications and budget.
- Created materials and designs in SalesForce for use in client presentations and communications.
- Provided cost-effective technical solutions.
- Conducted client consultations to understand requirements and preferences.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Sales Consultant
GRAND APPLIANCE AND TV
10.2015 - 04.2017
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Stayed knowledgeable on latest appliance innovations and technological advancements through continuous training.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Increased overall revenue by 15% from working with trade
- Managing effective salesmanship and great negotiation skills
- Generated new leads through networking and attending industry events
- Conducted product demonstrations to highlight features and redirect objections to positive aspects
Showroom Manager
AMERICAN TV/FURNITURE AND APPLIANCE
01.2013 - 04.2014
- Increased sales from $2.5 million to over $5 million in annual sales
- Generated personal sales to meet or exceed established sales goals.
- Managed custom projects by completing initial quotes, design and sample requests.
- Set goals for showroom employees and provided support and motivation to help each achieve true potential.
- Drove employee engagement and guest experience through coaching, training and development.
- Kept showroom expenses appropriate and reasonable to drive operational efficiency.
- Liaised with marketing team to identify and develop sales and promotional events.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
MBA - Project Management
DeVry University
Chicago, IL06.2023
MHRM - Human Resources Management
DeVry University
Chicago06.2009
MBA -
DeVry University
Chicago, IL06.2007
Skills
- Workflow Improvements
- Adobe Photoshop
- Negotiation and Conflict Resolution
- Prospecting Clients
- Project Leadership
- Customer Needs Assessments
- Adobe Systems Adobe Creative Cloud
- Competitor Review
- Creative Solutions
- Complex Problem-Solving
- Photo Imaging
- Customer Engagement Strategies
Timeline
Design Center Consultant
B/S/H HOME APPLIANCE CORPORATION
04.2017 - Current
Sales Consultant
GRAND APPLIANCE AND TV
10.2015 - 04.2017
Showroom Manager
AMERICAN TV/FURNITURE AND APPLIANCE
01.2013 - 04.2014
MBA - Project Management
DeVry University
MHRM - Human Resources Management
DeVry University
MBA -
DeVry University
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