Mahfuj Rabbani
Detroit,MI
Summary
Detail-oriented Finance and Supply Chain student with experience in banking operations and customer analysis. Skilled in optimizing processes, data analysis, and cross-functional collaboration. Seeking to leverage analytical and operational skills in a Purchasing role, emphasizing sourcing, cost analysis, and supplier strategy.
Overview
6
6
years of professional experience
Work History
Customer Experience Banker
Huntington Bank
Warren, MI
03.2025 - Current
- Identified client financial needs and cross-sold credit cards, loans, and treasury products to enhance client financial well-being
- Managed daily banking transactions and analyzed customer financial needs to recommend tailored products and services
- Opened and serviced checking, savings, and credit products while educating clients on effective use of digital banking tools
- Provided technical guidance on digital banking tools and applications
- Maintain accuracy in cash handling and documentation to minimize operational risk
Sales Associate
Macy's
Warren, MI
11.2021 - 03.2025
- Consistently met and exceeded monthly sales targets through strategic upselling and product knowledge
- Developed strong customer relationships resulting in repeat business and loyalty
- Trained and onboarded new associates, enhancing team readiness and sales capability
- Collaborated with team members to enhance store performance and drive profitability
Supervisor
Tim Hortons
Warren, MI
06.2020 - 06.2021
- Supervised daily operations, optimizing team workflow to enhance service delivery
- Resolved customer issues professionally, reinforcing brand reputation and customer loyalty
- Ensured compliance with food safety and operational standards
- Contributed to store sales goals by ensuring efficient service management and customer satisfaction
Education
Bachelor of Science - Business Administration, GSC & Finance
Wayne State University, Mike Ilitch School of Business
Detroit, MI05-2026
Skills
- Office Suite expertise
- Customer relationship management
- Banking software
- Financial analysis
- Team collaboration
- Customer data analysis
- Analytical thinking
Activities
Bangladeshi Student Association, Member, 09/23, Present
Timeline
Customer Experience Banker
Huntington Bank
03.2025 - Current
Sales Associate
Macy's
11.2021 - 03.2025
Supervisor
Tim Hortons
06.2020 - 06.2021
Bachelor of Science - Business Administration, GSC & Finance
Wayne State University, Mike Ilitch School of Business