Katherine Czartoszewski
Clinton,OH
Summary
Consultative sales professional specializing in relationship-building and client success. Expertise in directing teams, optimizing operations, and executing successful projects and events.
Overview
11
11
years of professional experience
Work History
Customer Experience Banker
Huntington National Bank
Navarre, OH
02.2024 - Current
- Responsible for cash handling and quality transactions to ensure compliance with operational standards
- Provide exceptional customer service to build client relationships and referrals to drive branch revenue
- CURE Certification - March 2024
- Notary Certificate - May 2025
- 100% Survey Score Award - June 2024
- Volunteer for new HOST Program to mentor new employees to prepare for CURE certification
- Branch Resource Colleague supporting the Canton District to maximize staffing goals
Business Relations Representative
The Better Business Bureau
Akron, OH
04.2023 - 01.2024
- Accomplished Business Relations Representative offering expertise in building best practices for new outside sales role
- Utilized Blue CRM database to track prospects, sales and applications to reach monthly sales goals
- Dedicated to reach daily call volume of 50+ for sales pipeline management
- Covered 6 county territory to consult with prospects and align established trustworthy businesses with the BBB to strengthen the marketplace.
- Supported the Sales and Marketing Department for social events, chambers of commerce and outreach for nearly 3,000 members in our service area
Prevailing Wage Coordinator/PSL
Stark Metropolitan Housing Authority
Canton, OH
09.2021 - 06.2022
- Prevailing Wage Coordinator - Managed all aspects of ensuring HUD compliance for SMHA Prevailing Wage. Educated contractors, audited weekly payroll records, conducted contractor site visits, tracked and maintained all certified payroll documents
- Procurement Support Liaison (PSL) - Promoted January 2022 and held dual titles. Additional Responsibilities included Environmental Review Management, New Vendor Packet Management, Micro Purchase and Small Purchase Management
- Collaborated with Mathews Industrial Management weekly to improve the Environmental Review internal process to be HUD compliant
Manager of Development
The Village Network
Wooster, OH
10.2018 - 08.2020
- Increased annual 2019 Sweet Jubilation Event revenue by 28% with highest gross dollars, highest attendance and first time net over $100,000 in TVN history
- Business Development team member responsible for developing innovative campaigns to support fundraising activities to reach $1,200,000 annual revenue goal
- Managed and executed 3 annual private fundraising events and 2019 annual employee giving campaign. Managed and executed all aspects of event logistics with 3 event committees and volunteers
- Generated financial resources for organization through corporate and individual sponsorship, grants and special events. Maintained Dynamics CRM database and managed 1 Administrative Assistant
Director Go Red for Women
American Heart Association
Canton , OH
10.2014 - 02.2018
- Directed sales, marketing and administration for 3 annual Go Red for Women fundraising campaigns. Kudos Award received June 2017 for cross managing Canton Heart Ball
- Consistent event attendance of 220 guests for Go Red for Women & The Bill Phillips Memorial Golf Classic to reach $150,000 annual goal
- Responsible for donor account management and community outreach to execute sponsor assets such as "Downtown Canton Goes Red-First Friday", "Canton Museum of Art Goes Red" and "Hands Only-CPR"
- Administrative Assistant - Supported AHA during office merger with Akron and served as interim Administrative Assistant June 2017 - Feb 2018. Managed administrative duties, cash handling, donor customer service and event logistics for $500,000 fundraising market covering Stark and Wayne counties
Education
Bachelor of Arts - Business/Fashion
Ashland University
Ashland, Ohio05.1993
Associate of Arts - Fashion Marketing
The Art Institute of Pittsburgh
Pittsburgh, PA12.1990
Skills
- Consultative sales expertise
- Client relationship and account management
- Business operations oversight
- Mortgage industry experience - 7 years
Accomplishments
- Leadership Wooster Graduate - 2020 - Sponsored by The Village Network
- Ohio Notary 2025
Volunteer
- Huntington Bank Volunteer - April 2025 - Harter Elementary reading to primary school students
- Project Healing Waters - Clinton, Ohio 2016-Current - Event Host for Akron and Cleveland Veterans Chapters
- Akron Food Bank - Akron, Ohio 2023 - Food packing
- Refuge of Hope - Canton, Ohio 2021 - Fundraising Volunteer - Backup Director & Script Management
- Countryfest Concert - Canal Fulton, Ohio 2021-2023 - Event Admissions Volunteer
- Luna Lake - Clinton, Ohio 2000-Current - Lead Volunteer to manage private clubhouse events and kids parties
Timeline
Customer Experience Banker
Huntington National Bank
02.2024 - Current
Business Relations Representative
The Better Business Bureau
04.2023 - 01.2024
Prevailing Wage Coordinator/PSL
Stark Metropolitan Housing Authority
09.2021 - 06.2022
Manager of Development
The Village Network
10.2018 - 08.2020
Director Go Red for Women
American Heart Association
10.2014 - 02.2018
Bachelor of Arts - Business/Fashion
Ashland University
Associate of Arts - Fashion Marketing
The Art Institute of Pittsburgh
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