Mahfuzur Nehal
Queens,NY
Summary
Dedicated Shift Supervisor with expertise in team collaboration, staff training, and customer service. Proven ability to enhance workflow efficiency and manage inventory effectively in a retail environment.
Overview
1
1
year of professional experience
Work History
Shift Supervisor
CVS Pharmacy
New York, New York
03.2025 - Current
- Supervised daily operations and maintained workflow efficiency in a retail pharmacy environment.
- Trained and mentored new team members on store policies and customer service practices.
- Managed inventory levels, ensuring stock availability for customer needs and sales promotions.
Store Associate
CVS Pharmacy
New York, New York
11.2024 - 02.2025
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Sales Associate
Dollar Tree
Astoria, New York
08.2024 - 10.2024
- Assisted customers with product selection and inquiries.
- Operated cash register and processed transactions efficiently.
- Organized merchandise on shelves for easy access.
Education
Bachelor of Science - Nursing
Hunter College
New York (City), NYSkills
- Team collaboration
- Customer service
- Inventory management
- Staff training
- Cash handling expertise
- Shift reporting
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Spanish
Professional
Hindi
Native/ Bilingual
Timeline
Shift Supervisor
CVS Pharmacy
03.2025 - Current
Store Associate
CVS Pharmacy
11.2024 - 02.2025
Sales Associate
Dollar Tree
08.2024 - 10.2024
Bachelor of Science - Nursing
Hunter College