Mahlayil Ali
Summary
High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Smoke Shop
Manhattan, NY
08.2022 - 02.2024
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Trained newly hired sales team in upselling techniques.
- Researched issues to obtain appropriate answers to customer inquiries.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Greeting customers and assisting them with their inquiries about products.
- Operating cash registers and handling cash transactions with precision.
- Scanning and bagging merchandise efficiently.
- Educating customers on various smoking accessories and products.
- Restocking shelves and ensuring products are neatly displayed.
- Monitoring inventory levels and notifying management of low stock.
- Adhering to company policies and procedures, including age verification for tobacco and smoking-related purchases.
- Maintaining cleanliness and organization throughout the store, including the cashier area.
- Assisting with opening and closing procedures as needed.
- Providing support to other team members as required
Picker Packer
Mirchi
Astoria, NY
04.2021 - 06.2022
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Followed orders precisely for correct items, sizes and quantities.
- Safely and securely loaded items to prevent damage during transport.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Pre-assembled containers to be easily selected by packing associates.
- Interacted with guests in friendly and knowledgeable way.
Dishwasher
Ciao Italian Bistro And Wine Bar
West Bloomfield, MI
01.2020 - 12.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Inspected dishwashing equipment and reported issues to supervisor.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Monitored dishwashing machines for proper functioning.
- Increased machine efficiency by scraping and pre-washing dishes.
Education
High School Diploma -
William Cullen Bryant High School
Long Island City, NYSkills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash Register Maintenance
- Sales Promotion
- Store operations
- Customer Service
- Cash handling and management
- Store Opening and Closing
- Staff Training
- Employee Training
- Cash Register Operation
- Punctual and Reliable
- Merchandise Display
- Inventory Management
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
Persian
Full Professional
Timeline
Cashier Supervisor
Smoke Shop
08.2022 - 02.2024
Picker Packer
Mirchi
04.2021 - 06.2022
Dishwasher
Ciao Italian Bistro And Wine Bar
01.2020 - 12.2020
High School Diploma -
William Cullen Bryant High School