Marching band (Participated all of High School)
Crew Member
Tropical Smoothie Cafe
Grand Haven , MI
05.2020 - Current
- Provided excellent customer service by greeting customers and ensuring orders were fulfilled to meet expectations.
- Took orders, prepared meals, smoothies, prepped food for the day and collected payments.
- Assisted other team members to achieve customer satisfaction.
- Maintained fast speed of service, especially during rush times in the summer hours.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.