Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MAHMOOD ADHAMI

Austin,Texas

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dual Assistant Director of Housekeeping

Aloft Austin Downtown
06.2024 - Current
  • Collaborated with hotel management to develop and implement housekeeping policies and procedures.
  • Coordinated deep cleaning projects for guest rooms and public spaces, maintaining an attractive environment for guests throughout their stay.
  • Assisted in budget planning and cost management efforts for the department, contributing to overall financial goals.
  • Increased employee performance through effective supervision and training.

Housekeeping Manager

White Lodging-Aloft/Element Austin Downtown
02.2023 - 06.2024
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed staff of 50 housekeepers.
  • Evaluated employee performance and developed improvement plans.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.

Housekeeping Supervisor

White Lodging-Aloft/Element Austin Downtown
04.2021 - 02.2023
  • Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
  • Scheduling staff shifts and organizing replacements as required.
  • Investigating and addressing complaints regarding poor housekeeping service.
  • Providing training to the housekeeping staff.
  • Regularly taking inventory of cleaning supplies and ordering stock as needed.
  • Issuing cleaning supplies and equipment to housekeeping staff as needed.
  • Performing various cleaning duties in instances of staff shortages.

Housekeeping Supervisor

White Lodging- Moxy Austin-University
03.2021 - 03.2022
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.

Laundry Attendant

White Lodging- The Westin Austin Downtown
07.2018 - 07.2019
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Collected soiled linens and clothing and pretreated stains.
  • Examined dried clothes to identify stains, tears and issues.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Followed environmental regulations when handling hazardous materials for laundromat safety.

Education

High School Diploma -

Travis High School
Austin, TX

Skills

  • Daily Progress Reports
  • Task Prioritization
  • Inventory Restocking
  • Proper Equipment Usage
  • Room Turnover
  • New Program Implementation
  • Customer Relationship Management
  • Quality Assurance and Control
  • Team Performance Management
  • Employee Retention
  • Staff training and development

Certification

CPR Certified

Languages

Arabic - Native or Bilingual
Spanish - E
Professional Working

Timeline

Dual Assistant Director of Housekeeping

Aloft Austin Downtown
06.2024 - Current

Housekeeping Manager

White Lodging-Aloft/Element Austin Downtown
02.2023 - 06.2024

Housekeeping Supervisor

White Lodging-Aloft/Element Austin Downtown
04.2021 - 02.2023

Housekeeping Supervisor

White Lodging- Moxy Austin-University
03.2021 - 03.2022

Laundry Attendant

White Lodging- The Westin Austin Downtown
07.2018 - 07.2019

High School Diploma -

Travis High School

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