Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Interests
Timeline
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Mahmoud Althabteh

Ann Arbor,Michigan

Summary

Dynamic Sales Representative with a proven track record at Total Wireless, where I significantly expanded the customer base and increased sales revenue through expert customer relationship building and strategic sales development. Skilled in cold calling and interpersonal communication, I excel in turning prospects into loyal clients, achieving and surpassing sales goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dasher

DoorDash
04.2021 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Sales Representative

Total Wireless
08.2024 - 05.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Set and achieved company defined sales goals.

Food Champion

Taco Bell
11.2023 - 02.2025
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
  • Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Education

BBA - Supply Chain Management

Eastern Michigan University
08-2025

Associate of Arts - Business Administration

Washtenaw Community College
12-2023

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Safety awareness
  • Excellent time management
  • Quick learner

Websites

Accomplishments

  • Supervised team of 3 staff members.

Certification

Certificate in Digital Marketing

Languages

English
Full Professional
Arabic
Native or Bilingual

Interests

I play soccer and some other sports in my free time

Timeline

Sales Representative

Total Wireless
08.2024 - 05.2025

Food Champion

Taco Bell
11.2023 - 02.2025

Dasher

DoorDash
04.2021 - Current

Associate of Arts - Business Administration

Washtenaw Community College

BBA - Supply Chain Management

Eastern Michigan University

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