Mahmoud Badawi
Tampa,FL
Summary
Energetic, sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations, and managing a wide range of restaurant duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Additional experience in management adds a well-rounded quality to interpersonal skills and overall restaurant knowledge. Eager and open willingness to learn, always looking for ways to expand, and innovate.
Overview
7
7
years of professional experience
Work History
Server - Fresh Harvest
Seminole Hard Rock Hotel & Casino, Tampa
Tampa, FL
01.2025 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server - Hard Rock Cafe
Seminole Hard Rock Hotel & Casino, Tampa
Tampa, FL
03.2022 - 01.2025
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
Server
Olive Garden
Tampa, FL
08.2021 - 02.2022
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
Manager
La V Restaurant and Lounge
Miami, FL
08.2020 - 06.2021
- Conducted performance reviews for team members.
- Ensured compliance with industry regulations and company policies.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Assistant Manager
Wynwood Smoke Restaurant and Lounge
Miami, FL
08.2018 - 09.2020
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
High School Diploma -
Cambridge High School
Amman, Jordan05-2016
Skills
- Menu knowledge
- POS operation
- Liquor, wine, and food service
- Adequate cash handling
- Strong work ethic
- Positive and professional
- Calm demeanor during high volume
- Exceptional customer service
Languages
- English
- Arabic
- Spanish
Timeline
Server - Fresh Harvest
Seminole Hard Rock Hotel & Casino, Tampa
01.2025 - Current
Server - Hard Rock Cafe
Seminole Hard Rock Hotel & Casino, Tampa
03.2022 - 01.2025
Server
Olive Garden
08.2021 - 02.2022
Manager
La V Restaurant and Lounge
08.2020 - 06.2021
Assistant Manager
Wynwood Smoke Restaurant and Lounge
08.2018 - 09.2020
High School Diploma -
Cambridge High School
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