Mahmoud Elkhatib
Fort Lauderdale,FL
Summary
Proactive shop owner with extensive experience in business operations and sales. Skilled in staff training, networking, and partnership development, achieving significant customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Shop Owner
KnM of Orlando
Pembroke Pines, FL
05.2019 - Current
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Developed marketing strategies to increase store visibility and attract new customers.
- Oversaw inventory management, implementing systems for tracking stock levels and reducing waste.
- Trained and mentored staff on sales techniques and customer service best practices.
Freelancer
BECCA Cosmetics
Orlando, FL
04.2015 - 05.2018
- Conducted market research to identify trends and inform product development initiatives.
- Trained junior freelancers on best practices for project execution and client communication.
Freelancer
Peter Thomas Roth
Orlando, FL
03.2015 - 05.2018
- Developed and executed marketing strategies to enhance brand visibility and consumer engagement.
- Collaborated with cross-functional teams to streamline project workflows and improve efficiency.
Beauty Advisor
Sephora
Paramus, NJ
12.2014 - 02.2015
- Advised clients on skincare and makeup products to enhance their beauty routines.
- Demonstrated product application techniques, increasing customer satisfaction and engagement.
- Assisted in maintaining store organization and cleanliness to enhance shopping experience.
- Executed promotional displays, driving customer interest and boosting sales of featured products.
Sales Associate
Barneys New York
New York, NY
08.2014 - 12.2014
- Increased customer satisfaction by providing personalized shopping experiences and product recommendations.
- Assisted in inventory management, ensuring stock levels met demand for luxury merchandise.
- Collaborated with team members to create visually appealing merchandise displays, enhancing store aesthetics.
- Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
Store Manager
Number One Beauty Supply
Orlando, FL
05.2012 - 06.2014
- Oversaw daily store operations, ensuring optimal inventory management and product availability.
- Developed staff training programs to enhance customer service skills and product knowledge.
- Implemented promotional strategies to increase sales and improve customer engagement.
- Analyzed sales data to identify trends, adjusting merchandising tactics accordingly.
Education
High School Diploma -
Freedom High School
Orlando, FLSkills
- Networking and partnerships
- Pricing strategy
- Business operations
- Marketing experience
- Sales
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Shop Owner
KnM of Orlando
05.2019 - Current
Freelancer
BECCA Cosmetics
04.2015 - 05.2018
Freelancer
Peter Thomas Roth
03.2015 - 05.2018
Beauty Advisor
Sephora
12.2014 - 02.2015
Sales Associate
Barneys New York
08.2014 - 12.2014
Store Manager
Number One Beauty Supply
05.2012 - 06.2014
High School Diploma -
Freedom High School