Mahmoud Khafaga
New York,NY
Summary
Driven Sales Manager with a proven track record at Roslyn Auto Sales, where I spearheaded a team to a significant revenue increase through strategic sales planning and exceptional relationship building. Expert in sales strategy development and client relationship management, I excel in motivating teams and fostering long-term customer loyalty.
Overview
10
10
years of professional experience
Work History
Sales Manager
Roslyn Auto Sales
10.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
Carlyle on the Green
01.2015 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Business Administration - Business Management
Suffolk County Community College
Selden, NY08.2019
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Direct Sales
- Sales process
- Sales Planning
- Sales processes
- Account Management
- Sales operations
- Rapport and relationship building
- Sales Reporting
- Order Management
- Marketing strategy
Languages
Arabic
Full Professional
Timeline
Sales Manager
Roslyn Auto Sales
10.2019 - Current
Sales Associate
Carlyle on the Green
01.2015 - 10.2019
Associate of Business Administration - Business Management
Suffolk County Community College
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