Summary
Overview
Work History
Education
Skills
Timeline
Generic
MAHMOUD LOTFY

MAHMOUD LOTFY

Waterbury,CT

Summary

Results-driven sales professional with a proven track record of exceeding sales targets and driving revenue growth. Committed to delivering exceptional customer service and building long-term relationships to foster client loyalty. Skilled in identifying client needs, presenting solutions, and closing deals. Strong communication and negotiation abilities, coupled with a strategic and analytical approach to sales. Thrive in fast-paced, target-oriented environments and demonstrates adaptability to changing market conditions. Adept at leveraging market research and competitive analysis to develop effective sales strategies.

Overview

8
8
years of professional experience

Work History

Growth Advisor

Intuit
09.2022 - Current

Job Description:

As a Business Consultant at Intuit, The primary role is to provide expert guidance and support to small businesses and individuals who use Intuit's products and services. My job is to understand their unique needs, challenges, and goals, and help them leverage Intuit's solutions to achieve success.

Responsibilities:

  • Client Relationship Management: Build and maintain strong relationships with clients, including small business owners, self-employed individuals, and accounting professionals.
  • Needs Assessment: Conduct thorough assessments of clients' business processes, financial systems, and pain points to identify areas for improvement and recommend appropriate Intuit solutions.
  • Solution Implementation: Guide clients through the process of implementing Intuit's products and services within their organizations, ensuring a smooth transition and addressing any technical or operational challenges.
  • Business Analysis: Analyze clients' financial data and reports to identify trends, patterns, and opportunities for growth. Provide actionable insights and strategic recommendations to help clients make informed business decisions.
  • Industry Knowledge: Stay up to date with industry trends, regulatory changes, and best practices related to accounting, finance, and small business management. Share this knowledge with clients to help them stay ahead in their respective industries.
  • Collaboration: Collaborate with cross-functional teams within Intuit, including sales, marketing, product development, and customer support, to ensure a seamless customer experience and contribute to the continuous improvement of Intuit's offerings.


Accomplishments:

  • Exceeding sales targets by 130%+ every quarter.
  • Consistently recognized by my leadership team for consistently exceeding my quota.
  • Selected by my leadership team for the new hire buddy program to help develop and train new employees.

Sales Representative

T-Mobile US
10.2016 - 08.2022

Job Description:
A T-Mobile sales representative is responsible for promoting and selling T-Mobile products and services to customers. They work in retail stores or authorized dealer locations and interact directly with customers to understand their needs, provide product information, and assist in selecting suitable solutions. The primary goal is to achieve sales targets while delivering outstanding customer service.

Responsibilities:

  • Customer Service: Greeting customers, answering inquiries, and providing exceptional service throughout the sales process.
  • Sales and Promotion: Actively engaging with customers to promote T-Mobile products and services, explaining features and benefits, and assisting in selecting appropriate plans and devices.
  • Product Knowledge: Maintaining a strong understanding of T-Mobile's product and service offerings, staying updated on the latest technology, features, and promotions.
  • Demonstrations: Conducting product demonstrations and educating customers on how to use devices, features, and applications.
  • Sales Targets: Meeting or exceeding individual sales targets and performance metrics set by the company.
  • Customer Relationship Management: Building and maintaining strong customer relationships to drive repeat business and customer loyalty.
  • Administrative Tasks: Performing administrative duties such as processing sales transactions, activating new lines of service, completing paperwork, and maintaining accurate customer records.
  • Team Collaboration: Collaborating with colleagues and store management to achieve team goals, share best practices, and contribute to a positive work environment.


Accomplishments:

  • Key Holder 5 years
  • Achieved the highest award a mobile expert can get, the annual winners circle award (Top 1% of the entire company) 4 years consecutively.
  • Won 17winners circle quarterly awards (Top 5% every Quarter)
  • Ranked top 10 in the company multiple years
  • Worked in multiple high volume stores.

Associate

Aldi
05.2016 - 10.2016

Job Description:
An Associate at Aldi is responsible for various tasks related to the operation of an Aldi store. They work as part of a team to ensure that the store runs smoothly, customers are provided with excellent service, and sales targets are met. Associates handle a range of responsibilities, including customer service, stocking shelves, cashiering, and maintaining the overall cleanliness and organization of the store.

Associate

Mobile, station
07.2015 - 08.2016

Job description:

As a Mobile Gas Station Associate, The primary role is to provide excellent customer service and ensure the smooth operation of a mobile gas station or fuel delivery service. I was responsible for various tasks related to fueling vehicles, assisting customers, and maintaining a safe and clean work environment.


Education

High School Diploma -

John F Kennedy High School
Waterbury, CT
06.2015

Skills

  • Technical Skills
  • Communication Skills
  • Problem Solving
  • Leadership
  • Adaptability
  • Time Management
  • Collaboration
  • Customer Service
  • Attention to Detail

Timeline

Growth Advisor

Intuit
09.2022 - Current

Sales Representative

T-Mobile US
10.2016 - 08.2022

Associate

Aldi
05.2016 - 10.2016

Associate

Mobile, station
07.2015 - 08.2016

High School Diploma -

John F Kennedy High School
MAHMOUD LOTFY