Natalia Larina
Chicago,Illinois
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I have a strong background in customer service, and I am highly skilled in building relationships with clients and developing tailored solutions to meet their needs.
I am also a highly experienced sales person with a proven track record of success in developing new business and increasing sales.
Overview
10
10
years of professional experience
Work History
Growth Advisor
Open Retail
Los Angeles, CA
06.2021 - Current
- Corresponding daily with key platform users, troubleshooting technical issues and working with dev team and management team to resolve it
- Onboarding new merchants and creating plan of action to integrate their business with our platform
- Selling custom integrations, premium features, marketplaces and different solutions
- Working with team on testing and improving the platform and adding new features
- Participating in exec team meetings and working with partner companies on different integrations
Sales Support Specialist
RAI Media, Inc
Chicago, IL
03.2017 - 06.2018
- Conducted sales and CRM training for internal sales team and new employees during on-boarding process
- Created sales training materials and presentations
- Collaborated with engineering and marketing teams on improving CRM experience and adoption
- Designed and implemented functional and UI improvements to company’s CRM system and website
Relationship Banker
MB Financial Bank
Chicago, IL
12.2013 - 12.2015
- Provided customer support and built strong relationship with customers
- Consulted prospective clients on identifying their banking needs
- Sold banking products: checking and saving accounts, mortgage loans, investments
- Developed new business relationships
Education
Bachelor of Science - Business And Management
Touro College
New York, NY06.2001
Skills
- Communication
- Problem-Solving
- Attention to Detail
- Collaboration
- Sales
- Customer Service
Timeline
Growth Advisor
Open Retail
06.2021 - Current
Sales Support Specialist
RAI Media, Inc
03.2017 - 06.2018
Relationship Banker
MB Financial Bank
12.2013 - 12.2015
Bachelor of Science - Business And Management
Touro College
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