MAHMUDA NUR

Assisted students with computer-related questions and provided basic technology support to enhance their learning experience. Supported Microsoft Word and Excel users with file, formatting, and application issues to ensure smooth operation and user satisfaction. Monitored computer lab and maintained printers while facilitating access to CUNYfirst, Brightspace, Navigate, and other online platforms for students. Explained computer processes clearly to students, fostering understanding and building their troubleshooting skills. Proctored tests with IT on standby and ensured adherence to testing procedures. Guided new students during orientation on technology setup, conducted system walkthroughs, provided remote desktop support, and assisted with login help for online testing platforms.

• Trained new assistants on departmental procedures and best practices, ensuring consistent support quality.
• Assisted faculty with administrative tasks and classroom management.
• Coordinated student services and events across various departments.
• Supported the development of educational materials and resources.

Assisted students with computer-related questions, including Microsoft Word, Excel, printers, lab systems, and online platforms such as CUNYfirst and Brightspace, enhancing their technical proficiency. Developed stronger troubleshooting skills and explained basic computer processes clearly to students. Proctored tests, providing IT standby support and guiding new students through technology setup and system walkthroughs during orientation to ensure smooth onboarding. Provided remote desktop support and resolved technical issues. Resolved student issues with online testing platforms, login problems, and technology requirements, facilitating a seamless testing experience.

• Provided technical support for students and staff in computer lab operations.
• Maintained and repaired computer hardware and software systems.
• Assisted in the setup and configuration of classroom technology equipment.

• Executed field canvasses and door-to-door campaigning to mobilize community support and increase voter outreach.
• Conducted over the phone campaigning, providing essential campaign information and materials to engage voters.
• Managed distribution of campaign information and materials to ensure consistent messaging and resource accessibility.
• Reviewed and analyzed campaign data to assess performance.

• Provided daily medical care, ensuring adherence to treatment plans in home setting.
• Followed the doctor's orders from the home treatment plan and administered medication
• Executed daily household chores to maintain a safe and comfortable living environment for clients.

• Guided students in utilizing Microsoft Word and Excel features for academic success.
• Guided students in using CUNY Blackboard and esims effectively.
• Resolved student computer inquiries to enhance user experience.
• Oversaw computer lab operations and ensured printer functionality.