Mahogany JonesII
New York,NY
Summary
Dynamic and results-driven professional with extensive experience at TJX Companies, excelling in customer service and inventory management. Proven ability to enhance customer experiences and streamline operations. Skilled in cash handling and public speaking, with a strong commitment to fostering positive relationships and driving sales through effective communication and teamwork. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
3
3
years of professional experience
Work History
Sales Associate/Customer Service Cashier
TJX Companies
New York, New York
09.2025 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized sales floor and product displays.
- Processed transactions accurately at the cash register.
- Conducted inventory counts to ensure stock availability.
- Collaborated with team members to enhance customer experience.
- Provided product knowledge to educate customers effectively.
- Handled merchandise returns and exchanges smoothly.
- Supported promotional events by setting up displays and signage.
- Processed transactions using a point-of-sale system.
Bakery Counter Staff Member
Chip City
01.2025 - 10.2025
- Conducted regular checks on equipment to maintain optimal functioning, reporting any issues promptly for repair or replacement.
- Collaborated with team members to optimize workflow and increase efficiency.
- Reduced waste by closely monitoring expiration dates of products on display shelves, rotating stock accordingly.
- Packed and labeled bakery goods for easy identification, ensuring accurate pricing information was displayed.
- Assisted in the development and implementation of promotional strategies to drive sales during holidays and special events.
- Promoted a welcoming atmosphere by greeting customers upon arrival at the counter, offering assistance when needed.
- Streamlined bakery displays for increased product visibility and sales.
- Supported bakery operations through proper handling, storage, and labeling of ingredients and finished products.
- Assisted in maintaining a clean and organized workstation, adhering to food safety standards.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Receptionist
Lead by Example Hair Salon
New York, New York
11.2024 - 05.2025
- Greeted clients and managed scheduling for appointments at the salon.
- Answered phone calls and addressed customer inquiries promptly and courteously.
- Maintained the reception area's cleanliness and organized client materials efficiently.
- Processed transactions and handled cash register operations accurately.
- Coordinated communication between stylists and clients to ensure smooth service delivery.
- Assisted in managing inventory of salon supplies and products regularly.
- Provided support during promotional events, enhancing client engagement at the salon.
- Developed strong relationships with clients, fostering a welcoming atmosphere at the salon.
- Scheduled appointments for clients, customers, and other visitors.
Cashier
Lbe House of Seafood Restaurant
07.2024 - 01.2025
- Greeted customers and answered any questions they had about the restaurant menu.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Assisted customers over the phone regarding restaurant operations, order information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Teen Health Educator
Children's Aid
06.2023 - 11.2024
- Provided health education services to the community on preventive healthcare, nutrition, and lifestyle choices.
- Organized health promotion campaigns and events for the public with an emphasis on disease prevention.
- Developed educational materials such as pamphlets, handouts, and videos to raise awareness about health-related topics.
- Facilitated workshops and seminars on a variety of health topics including mental health, substance abuse, chronic diseases.
Education
High School Diploma -
Harlem Renaissance High School
New York, NY06.2025
Skills
- Customer service
- Inventory management
- Health education
- Appointment scheduling
- Cash handling
- Stocking and receiving
- Flexible schedule
- Public speaking
- Reception desk management
Timeline
Sales Associate/Customer Service Cashier
TJX Companies
09.2025 - Current
Bakery Counter Staff Member
Chip City
01.2025 - 10.2025
Receptionist
Lead by Example Hair Salon
11.2024 - 05.2025
Cashier
Lbe House of Seafood Restaurant
07.2024 - 01.2025
Teen Health Educator
Children's Aid
06.2023 - 11.2024
High School Diploma -
Harlem Renaissance High School