Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Mahogany Palmer

Tacoma,WA

Summary

Energetic Supervisor successful at motivating and building a positive environment at work. Skilled at resolving conflict while keeping the customer satisfied! Known for reliability, loyalty and strong relationships with staff and customers. Works well in fast and stressful environments and has a passion for learning new things. Finds joy in training and seeing staff grow in skill. Dedicated to the job and the joys of meeting new people!

Overview

4
4
years of professional experience

Work History

Supervisor

Chick-fil-A
Lakewood, WA
10.2021 - Current
  • Ability to manage a team of employees and ensure successful shift operations.
  • Mange store closing and opening to ensure safety and security
  • Assisted customers with inquires, orders and complaints.
  • Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
  • Resolved customer complaints promptly and professionally.
  • Accurately counted and balanced cash drawers to ensure accuracy of funds.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Skilled in assisting and training employees who need help.
  • Managed high-stress situations effectively, maintaining professionalism under pressure.
  • Handles customer calls for questions, catering and complaints.

Education

High School Diploma -

Washinton Highschool
Tacoma

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Cash handling
  • Team leadership
  • Positive Attitude
  • Flexible schedule
  • Problem-Solving
  • Relationship building
  • Willingness to learn
  • Stress tolerance
  • Multitasking

Interests

  • Fashion and Style
  • Music
  • Gaming
  • Gym Workouts
  • Dancing
  • MTG

Timeline

Supervisor

Chick-fil-A
10.2021 - Current

High School Diploma -

Washinton Highschool