Mahshad Arab
Fairfax,VA
Summary
- Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
- Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations.
- Genuine people-person successful mediating various disputes. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register.
- Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Reliable employee seeking Job Title position.
- Offering excellent communication and good judgment. Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales.
- Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs.
- High-energy Job Title offering over Number years of Industry experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.
- Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service/ Cashier
Pharmacy
09.2019 - 10.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma - Mathematics And Physics
Fadak High School
Iran10.2019
Skills
- Station Preparation
- Customer Inquiries
- Patient Profiles
- Telephone Reception
- Work Task Prioritization
- Operating Telephones
- Basic Math Functions
- Shelving Items
- Customer Service and Assistance
- Feedback Acceptance
- Upselling Techniques
- Answering Customer Questions
- Billing and Payment Processing
- Total Payment Calculation
- Collecting Information
- Adaptable and Flexible
Certification
- Iran, university jahad- two months
Languages
Persian
Native or Bilingual
Timeline
Customer Service/ Cashier
Pharmacy
09.2019 - 10.2022
High School Diploma - Mathematics And Physics
Fadak High School