Mahum Ahmed
Houston
Summary
With a passion and strong work ethic, it is easy for me to learn new things and adapt to my environment. I enjoy collaborating with my peers to ensure that each task/goal is achieved. Efficiency means a lot, but only if done properly which is what I work towards.
Overview
5
5
years of professional experience
Work History
Server
Carrabba' Italian Grill
06.2024 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Guided guests through menu selections, highlighting daily specials and pairing recommendations.
- Managed multiple tables efficiently, maintaining timely service during peak hours.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Trained new team members on restaurant policies, service standards, and menu items.
- Handled cash transactions accurately, balancing registers at shift end with precision.
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
Cashier
Family Business
05.2021 - 08.2023
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained organized cash register and ensured proper handling of cash and credit transactions.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints effectively, enhancing overall shopping experience.
- Implemented improvements in checkout process to reduce wait times for customers.
- Welcomed customers and helped determine their needs.
Education
Associate of Science - Nursing
Lone Star College
Houston, TX05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Team collaboration
- Performance improvement
Timeline
Server
Carrabba' Italian Grill
06.2024 - Current
Cashier
Family Business
05.2021 - 08.2023
Associate of Science - Nursing
Lone Star College