MAHUM RIZVI
Leesburg,VA
Summary
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity. Outstanding expertise in diverse business functions, including content management systems, report analytics, expense management, and market research.
Overview
5
5
years of professional experience
Work History
Billing Coordinator
Personic Healthcare
03.2024 - Current
- Monitored accounts receivable aging reports daily to identify potential delinquent accounts
- Processed payments from customers utilizing various payment methods such as credit cards, ACH transfers, PayPal
- Coordinated weekly meetings with team members responsible for processing customer orders, invoicing and collections activities
- Prepared, reviewed and sent out collection letters on set schedule
- Resolved customer inquiries regarding billing, charges, and payments.
Research Analyst
Vitu
12.2023 - 02.2024
- Collected data from websites and entered into Excel sheet
- Properly citing the research
- Conducted and executed web searches for pertinent data and information related to research
- Facilitated meetings to resolve and monitor variances within auditing guidelines
- Utilized structured and unstructured data and validation techniques to derive data.
OPERATIONS MANAGER
Personic Healthcare
01.2020 - 01.2023
- Calling patients when testing positive and guiding them Maintaining positive attitude at work Coordinating with patients results Maintaining flow at all sites with all employees Coordinating with lab for results on time Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
CLINICAL ADMINISTRATIVE ASSISTANT
Reliant Medical Group
06.2019 - 01.2023
- Collected payments and entered charges into computer system
- Advised office manager of problems and concerns and assisted with problem solving
- Registered new patients into computer system and verified addresses, telephone numbers and insurance information
- Received and routed laboratory results to correct clinical staff members
- Placed new supply orders, managed inventory and restocked clerical spaces
- Answered phone calls and messages medical facility, scheduling appointments and handling patient inquiries
- Greeted visitors and initiated triage processes for clients to streamline patient flow Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Managed office bookkeeping with insurance billing and patient payments
- Developed community reputation through commitment to customer satisfaction and strong client relationships
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
HIGH SCHOOL DIPLOMA -
Tuscarora High School
Leesburg, VASkills
- Team Leadership
- Decision Making
- Microsoft Workspace
- Google Workspace
References
References available upon request.
Timeline
Billing Coordinator
Personic Healthcare
03.2024 - Current
Research Analyst
Vitu
12.2023 - 02.2024
OPERATIONS MANAGER
Personic Healthcare
01.2020 - 01.2023
CLINICAL ADMINISTRATIVE ASSISTANT
Reliant Medical Group
06.2019 - 01.2023
HIGH SCHOOL DIPLOMA -
Tuscarora High School
Similar Profiles
Judy ThomasJudy Thomas
Mobile Wound Care Nurse Practitioner at Personic HealthMobile Wound Care Nurse Practitioner at Personic Health
Jessica LopezJessica Lopez
Registered Nurse at Maxim Healthcare/Wexford HealthcareRegistered Nurse at Maxim Healthcare/Wexford Healthcare
Madison LewisMadison Lewis
Assistant Director of Environmental Services at Crothall Healthcare - Cape Cod HealthcareAssistant Director of Environmental Services at Crothall Healthcare - Cape Cod Healthcare