Mai Nguyen

Full time account manager/ dispatcher for freight transportation business.

• Tracked financial data to determine effectiveness of different marketing and account management strategies.
• Contacting Drivers and scheduling shipment deliveries and pickups.
• Communicating with customers and making note of any shipment handling requests.
• Determining and letting the customers know all the freight details.
• Preparing dispatch documents, as well as generating freight bills and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Monitoring truck repairs and maintenance schedules.

Part time dental assistant for over 6 months at Boston Hub Dental Group located in Garden Grove CA 92844.

• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
• Laid out dental instruments and equipment before procedures.
• Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
• Educated patients on treatment procedures and post-procedure home care.
• Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
• Assisted dentist during examinations by retracting patient's cheeks and tongue.

Part-time assistant accountant for TAS Steel company for over a year in 2018.

• Monitored accounts payable and receivable statuses and delegated related tasks.
• Coordinated timely payments from vendors, clients and account holders.
• Processed payroll entries and reports for employees.
• Updated and managed accounts payable databases, employing access controls to protect data.
• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
• Prepared financial statements and reports for management review.
• Managed daily banking transactions, including deposits, withdrawals, and transfers.

Main actress in Nutriboost's beverage commercial for 2 years contract 2017-2018

Part time sales associate for over a year in 2016

• Prepared merchandise for purchase.
• Exchanged merchandise for customers and accepted returns.
• Maintained records related to sales for store management.
• Described merchandise and explained use, operation and care.
• Computed purchases and received and processed cash or credit payment.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Organized store by returning merchandise to proper areas and restocked displays.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Bagged or packaged purchases and wrapped gifts.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Recommended merchandise to customers based on needs and preferences.