Mai Zin
Shiawase Japanese Cuisine & Sushi
Garland
3
years of professional experience
Dependable and motivated college student with experience working in fast-paced environments. Strong multitasking, communication, and staying composed working under pressure while providing efficient and friendly service. I am adaptable and a quick learner with strong work ethic and a willingness to assist and help whenever needed.
Work History
Server
5 Months- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and recommendations to enhance guest experience.
- Accurately processed orders for efficient service.
- Maintained cleanliness and organization of dining area and restaurant's environment to ensure guest satisfaction.
- Handled cash transactions and conducted end-of-shift cash reconciliation accurately.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
10 Months- Adapted quickly to changing demands and prioritized tasks effectively under pressure.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Hostess
1 Year- Managed reservation system, optimizing table assignments to enhance guest experience.
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Associate of Science - Associates of Science
- 3.6 GPA
Skills
Exceptional customer service
Customer satisfaction
Professional appearance
Hospitality service expertise
Memory retention
Cash handling
Strong work ethic
Team collaboration
Timeline
Server
Shiawase Japanese Cuisine & Sushi
08.2025 - 01.2026Read More
Server
Otani Hibachi and Sushi
09.2024 - 07.2025Read More
Hostess
Steel Restaurant & Lounge
07.2023 - 07.2024Read More
Dallas College
Associate of Science from Associates of Science
Read More