Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Maia Valencia

Ellensburg,Washington

Summary

Committed and hardworking employee with great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively and quickly adapting to new environments and skills.

Overview

4
4
years of professional experience

Work History

Barista Manager

D&M Coffee
Ellensburg, WA
03.2021 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company policies and procedures.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by upper management for providing exceptional customer service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained open communication with team members.
  • Managed barista staff, ensuring proper training.

High School Coach

Thorp High School
Thorp, WA
08.2023 - 11.2024
  • Guided athletes with encouragement and motivation to support athletic performance and overall well-being.
  • Developed training and exercise programs to meet individual requirements and team play strategies and goals.
  • Suggested exercise modifications to individual athletes to avoid strain and injury.
  • Encouraged players to maintain good academic standing while participating in sports activities.

Education

High School Diploma -

Ellensburg High School
Ellensburg, WA
06-2020

Skills

  • Customer Service
  • Team Building and Leadership
  • Adaptability
  • Teamwork
  • Management Skills
  • Communication
  • Problem Solving
  • Time Management
  • Organization
  • Interpersonal Skills

Affiliations

  • Working Out
  • Volleyball
  • Learning a New Language
  • Reading
  • Cooking

References

References available upon request.

Timeline

High School Coach

Thorp High School
08.2023 - 11.2024

Barista Manager

D&M Coffee
03.2021 - Current

High School Diploma -

Ellensburg High School

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Maia Valencia