Maiah Griffiths
Receptionist
Cincinnati,OH
Summary
Professional with strong experience in managing front-desk responsibilities in salon environment. Skilled in client scheduling, customer service, and handling administrative tasks with precision. Known for effective team collaboration, adaptability, and delivering consistent results. Reliable and personable, with focus on enhancing client experiences and supporting salon operations.
Overview
7
7
years of professional experience
Work History
Receptionist
Salon Oakley
Cincinnati, OH
07.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted with onboarding new clients and securing paperwork completion.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Beauty Consultant
Palm Beach Tan
Cincinnati, OH
11.2023 - 05.2024
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Conducted consultations to understand client's desired look.
- Educated clients on proper tanning application techniques, empowering them to recreate desired looks at home.
- Offered guidance on proper skincare routines, helping clients achieve healthier and more radiant complexions.
- Assisted customers in finding suitable products within budgets without compromising quality or personal preferences.
- Worked closely with fellow consultants during peak hours to ensure all customers received prompt attention and assistance.
Book Binder
Fire Tech Productions
Centerville, OH
05.2021 - 08.2022
Counter Service Pizza Maker
Marions Piazza
Centerville, OH
04.2021 - 12.2021
- Managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Took and processed over customer orders.
- Maintained a professional appearance and adhered to strict hygiene standards while handling food items.
Front Desk
Pleasant Hill Swim Club
Centerville, OH
04.2019 - 08.2021
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Education
University of Cincinnati
Cincinnati, OH2027
High School Diploma -
Archbishop Alter High School
Kettering, OH05.2023
Skills
- Retail experience
- Customer Service
- Products knowledge
- Cash Handling
- Cleaning and sanitizing
- Cash Register Operation
- Order Taking
- Food Safety
- Order Preparation
- Telephone skills
- Time management
- Customer and client relations
- Appointment scheduling
- Data inputting
- Greeting and seating clients
- Calendar management
- Service-oriented mindset
- Inventory monitoring and management
Timeline
Receptionist
Salon Oakley
07.2025 - Current
Beauty Consultant
Palm Beach Tan
11.2023 - 05.2024
Book Binder
Fire Tech Productions
05.2021 - 08.2022
Counter Service Pizza Maker
Marions Piazza
04.2021 - 12.2021
Front Desk
Pleasant Hill Swim Club
04.2019 - 08.2021
University of Cincinnati
High School Diploma -
Archbishop Alter High School