Yasmin Alhajjeh
Orlando
Summary
Developed a strong understanding of corporate processes and teamwork through academic and internship experiences. Demonstrated analytical thinking, effective communication, and problem-solving skills. Achieved leadership roles as a sales associate, successfully guiding teams to complete projects and tasks. Fast learner with proven ability to train and mentor colleagues in professional settings.
Overview
7
7
years of professional experience
Work History
Receptionist
South Lake Gastroenterology
Clermont, FL
05.2025 - 05.2026
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Provided exceptional customer service by addressing patient inquiries and resolving issues efficiently.
- Maintained organized patient records using electronic health record (EHR) systems to ensure accuracy.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Developed strategies for improving patient engagement through effective communication methods.
Beauty Advisor
Sephora
Orlando, FL
05.2024 - 04.2025
- Provided personalized product recommendations and consultations based on client skin types and preferences.
- Advised customers on effective use of various cosmetics and skin care products.
- Provided detailed, individualized service to help clients achieve beauty and health goals with optimal products.
- Educated clients on skincare routines to enhance product effectiveness and satisfaction.
Sales Associate
TJ Maxx
Kissimmee, FL
08.2023 - 12.2024
- Ringing customer purchases/returns and counts change back to customer according to established operating procedures
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Interact with customers, use their people skills to help with sales, create a pleasant and clean environment, and ensure that clients and customers enjoy their experience
- Managed inventory restocking and organization to maintain optimal store presentation.
Receptionist
South Lake Medicine
Clermont, FL
06.2021 - 09.2022
- Checked in patients and greeted them upon arrival.
- Managed copies of patient records, faxes, and schedules.
- Answered phone calls while updating logs and organizing equipment.
- Typed at approximately 30 words per minute for efficient use of practice management software.
Sales Associate
Luggage Outlet
Orlando, FL
01.2019 - 12.2023
- Demonstrated three years of management experience in sales, driving team performance.
- Coordinated ordering of new inventory and supplies to maintain stock levels.
- Organized store layout and greeted customers to enhance shopping experience.
- Executed equipment relocation and cleaning tasks to uphold store standards.
Education
M.D. - Health Sciences
University of Central Florida
Orlando, FLSkills
- Cashiering and POS
- Customer service and sales
- Front desk operations
- Retail merchandising
- Beauty and cosmetics expertise
- Multilingual communication
- Relationship building
- Retail experience
- Writing and communication skills
- Time management and organization
- Effective communication
- Sales techniques
- Customer engagement
- Upselling strategies
- Inventory management
- Time management
- Team collaboration
- Quality assurance
- Appointment scheduling
- Organization skills
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Receptionist
South Lake Gastroenterology
05.2025 - 05.2026
Beauty Advisor
Sephora
05.2024 - 04.2025
Sales Associate
TJ Maxx
08.2023 - 12.2024
Receptionist
South Lake Medicine
06.2021 - 09.2022
Sales Associate
Luggage Outlet
01.2019 - 12.2023
M.D. - Health Sciences
University of Central Florida