Maia Y Sigala Archuleta

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Developed leadership strategies for enhancing team morale and collaboration.
• Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Cultivated warm relationships with regular customers.
• Kept register accurate through correct billing, payment processing, and cash management practices.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• PCA Certified
• Certified in Dermaplaning

• Freedom Ambassadors (Leadership Club)

Extracurricular Activities:

• Volunteer at Santa Fe Animal Shelter & Humane Society
• Volunteer at Piñon Elementary School