Maichus Langley
Woodbridge,VA
Summary
Skills that have been demonstrated to be effective in promoting products and increasing revenue through the establishment of connections with customers and the promotion of sales recommendations. The individual is well-organized, dependable, and experienced in the process of setting up displays, replenishing shelves, and providing knowledgeable assistance to customers who are present in the store. Increase customer loyalty by providing great support.
Overview
5
5
years of professional experience
Work History
Advanced Sales Representative
Vector Marketing and Cutco Products
Fairfax, VA
05.2024 - 06.2024
- Performed cold calls to generate leads for new business opportunities.
- Analyzed customer feedback data, enhancing customer experience and ensuring satisfaction
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Listened to customer needs to identify and recommend best products and services.
Customer Service Representative
Domino's Pizza
Manassas, VA
06.2023 - 01.2024
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
Mover
Quality Services Moving
Lorton, VA
04.2023 - 04.2023
- Adhered to safety regulations while wearing proper safety gear when handling large pieces of furniture or equipment.
- Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.
Lifeguard
Continental Pools
Woodbridge, VA
05.2021 - 09.2021
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Enforced all safety regulations and posted rules for patrons.
- Performed emergency rescues when necessary.
Concessions Worker
Potomac Nationals
Woodbridge, VA
04.2019 - 08.2019
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
- Set up condiments such as ketchup, mustard and relish for use by customers.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
Education
High School Diploma -
Charles J. Colgan Sr. High School
Manassas, VA06-2023
Some College (No Degree) - Business Management
Alvernia University
Reading, PASkills
- Problem-Solving
- Analytical Thinking
- Self Motivation
- Team building
- Cash Handling
- Time Management
- Order Processing
- Professional Demeanor
- Adaptability
- Relationship Building
- Attention to Detail
- Continuous Improvement
- Multitasking
- Opening and closing procedures
- Sales Techniques
- Stock management
Affiliations
- Football
- Reading
- Puzzles
Timeline
Advanced Sales Representative
Vector Marketing and Cutco Products
05.2024 - 06.2024
Customer Service Representative
Domino's Pizza
06.2023 - 01.2024
Mover
Quality Services Moving
04.2023 - 04.2023
Lifeguard
Continental Pools
05.2021 - 09.2021
Concessions Worker
Potomac Nationals
04.2019 - 08.2019
High School Diploma -
Charles J. Colgan Sr. High School
Some College (No Degree) - Business Management
Alvernia University
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