Maijala Harrelson
Murfreesboro,TN
Summary
Just a girl with a lot of experience in customer service, social media, film/photography, and all things fire protection! I currently work as an account manager at a job I absolutely LOVE - Jarrett Fire Protection - where I handle numerous clients' Fire Life Safety inspections every year along with bring on new clients as well. I do professional photography on the side, and of course I am all about content creation. :) (I have a degree in it!) I excel in CREATING - whether that be creating content, solid relationships, and yes, this brain of mine can create ideas all day long! I love working in a team, and I especially love a happy, healthy work environment.
Overview
3
3
years of professional experience
Work History
Business Development Coordinator
Jarrett Fire Protection
Nashville, TN
09.2024 - Current
- Coordinated communication between sales and operations teams to streamline project workflows.
- Assisted in developing strategic partnerships, enhancing client engagement and retention efforts.
- Prepared presentations and proposals for potential clients to effectively communicate service offerings.
- Collaborated with cross-functional teams to develop innovative strategies for business growth.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Managed a portfolio of existing clients, consistently exceeding sales targets and maintaining high levels of client satisfaction.
Social Media Manager
Whiskey Dix
Murfreesboro, TN
01.2023 - Current
- Developed and executed social media strategies to enhance brand awareness and engagement.
- Analyzed performance metrics to refine content strategy and improve audience targeting.
- Monitored industry trends to identify opportunities for innovative content creation and engagement tactics.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased follower engagement with interactive content and timely responses to comments.
- Developed and promoted corporate brand, images and identity to media and public.
Bartender
Whiskey Dix
Murfreesboro, TN
01.2023 - 09.2025
- Provided exceptional customer service in a fast-paced environment.
- Trained new bartenders on menu items and service protocols.
- Crafted innovative cocktail recipes to enhance customer experience.
- Developed efficient workflows for drink preparation during peak hours.
- Analyzed customer feedback to refine drink offerings and improve satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Bachelor of Science - Video And Film Production
Middle Tennessee State University
Murfreesboro, TN05-2023
Skills
- CRM management
- Social media marketing
- Customer acquisition
- Lead prospecting
- Proposal writing
- Sales follow-up
- Product knowledge
- Customer relationship management
- Brand awareness
- Account management
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
Websites
Timeline
Business Development Coordinator
Jarrett Fire Protection
09.2024 - Current
Social Media Manager
Whiskey Dix
01.2023 - Current
Bartender
Whiskey Dix
01.2023 - 09.2025
Bachelor of Science - Video And Film Production
Middle Tennessee State University