Summary
Overview
Work History
Education
Skills
Timeline
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Mailana Mattos

‘Aiea,HI

Summary

Dynamic and versatile professional with experience at Hawaiian Airlines, adept in aircraft marshalling and fluent in multiple languages. Demonstrated leadership in ramp service operations and a proven track record in enhancing team collaboration. Excelled in fast-paced environments, showcasing exceptional problem-solving and interpersonal skills. Committed to safety and efficiency, with a flexible approach to meet diverse workplace demands.

Developed skills in fast-paced, team-oriented environment, focusing on operational efficiency and safety compliance. Demonstrated ability to manage logistical tasks and coordinate effectively with peers and supervisors. Seeking to transition into new field, leveraging transferable skills in problem-solving and equipment handling. Offering strong organizational skills and keen interest in aviation, coupled with readiness to learn and grow in dynamic environment. Brings understanding of safety protocols and operational procedures, and adept at handling airport ground equipment. Ready to use and develop logistical coordination and equipment operation abilities in any given role.

Overview

1
1
year of professional experience

Work History

Ramp Agent

Hawaiian Airlines
08.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [5] daily flights.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.

Office Temp

Mailana Mattos
03.2024 - 08.2024
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
  • Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
  • Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
  • Checked raw materials and completed work for defects affecting product quality.
  • Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
  • Removed items of deficient quality from line to maintain standards.
  • Strengthened internal communication within departments by proactively sharing knowledge gained from other temporary experiences and industry best practices.

Education

Associate of Arts - Kinesiology

Shoreline Community College
Seattle, WA
06.2025

Skills

  • Technical skills
  • Supply Restocking
  • Professional and mature
  • Time Management
  • Spreadsheet Management
  • Documentation and Recordkeeping
  • Safety procedures
  • Problem-solving
  • Heavy lifting
  • Marshaling aircraft
  • Team leadership
  • Flexible schedule

Timeline

Ramp Agent

Hawaiian Airlines
08.2024 - Current

Office Temp

Mailana Mattos
03.2024 - 08.2024

Associate of Arts - Kinesiology

Shoreline Community College
Mailana Mattos