Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maile-Ashley Winward

Kapolei

Summary

Experienced in team leadership and operational optimization to achieve business goals. Strong background in strategic planning and resource management drives efficiency and enhances performance. Track record demonstrates fostering collaborative environments and adapting to evolving needs. Proven ability to navigate complex challenges and deliver results, well-equipped to contribute to organizational success.

Overview

13
13
years of professional experience

Work History

Experience Associate Manager

T-Mobile
04.2021 - Current
  • Managed team operations to achieve organizational goals.
  • Supported senior management in developing strategic plans.
  • Coordinated team activities for improved workflow.
  • Enhanced team productivity by implementing effective communication strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.

Bar Lead

GEN Korean Barbeque
04.2019 - 11.2020
  • Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
  • Prepare and serve beverages for a large fast paced establishment
  • Follow and enforce policies, procedures, and laws to ensure the safety of guests and fellow coworkers
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Sales Associate

Maui Divers Jewelry
11.2019 - 03.2020
  • Sales Associate: Help guests Pick-A-Pearl, Create and design fine jewelry and mount pearl(s) onto jewelry, Discuss and close sales of jewelry, follow up with customers to ensure satisfaction
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Head of Sales

Nohokai Production Services Inc.
12.2018 - 06.2019
  • Market and sell Golf Carts and Cart Accessories
  • Dispatch - Quality and inventory check of any and all vehicles being delivered or received for purchase and rental
  • Schedule transportation routes
  • Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
  • Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.

Store Manager

T-Mobile, Hawaii
09.2013 - 09.2018
  • Oversee stores with 5-25 employees ranging from entry level positions to mid management
  • Train all level on new products, new processes, and expected behaviors to succeed in their portions
  • Meet and exceed sales, and customer service ranking goals
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Creating and executing outreach projects in order to drive more sales through my store(s)
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Insurance Sales Rep/Financial Advisor

Primerica
01.2013 - 09.2013
  • Provide financial advisory aid to families looking to save up for future goals or formulate financial plans to eliminate debt
  • Host meetings to train newer insurance reps
  • Sales of Life insurance and education of investments

Photographer and Sales Rep

Sea Life Park
09.2011 - 12.2012
  • Capture and develop photos and videos capturing guest interactions with Sea Life Park's Marine life
  • Showcase and sell Photos and Videos to guests

Education

Graduate with Honors: Summa Cum Laude -

Kaiser High School
Honolulu, HI
01.2009

Skills

  • Willingness to learn
  • Adaptability
  • Attention to detail
  • Leadership
  • Safety awareness
  • Self-Motivated
  • Heavy lifting
  • Time-Management
  • Organized
  • Strong Communication
  • Ability to Work Under Pressure
  • Conflict Resolution

Timeline

Experience Associate Manager

T-Mobile
04.2021 - Current

Sales Associate

Maui Divers Jewelry
11.2019 - 03.2020

Bar Lead

GEN Korean Barbeque
04.2019 - 11.2020

Head of Sales

Nohokai Production Services Inc.
12.2018 - 06.2019

Store Manager

T-Mobile, Hawaii
09.2013 - 09.2018

Insurance Sales Rep/Financial Advisor

Primerica
01.2013 - 09.2013

Photographer and Sales Rep

Sea Life Park
09.2011 - 12.2012

Graduate with Honors: Summa Cum Laude -

Kaiser High School
Maile-Ashley Winward