Maile Stroecker
Flagstaff,AZ
Summary
Proven track record in enhancing learning and customer service experiences, notably with Jackie de Laveaga and NET Ministries. Excelled in relationship building to reach and relate to people of all ages . Achieved significant improvements in student understanding and customer satisfaction, demonstrating a positive attitude and a calm, friendly, and patient demeanor.
Overview
4
4
years of professional experience
Work History
Teaching Assistant
Jackie De Laveaga
2021.06 - Current
- Provided timely feedback on assignments, helping students to improve their understanding of course content.
- Developed and updated course content, such as quizzes, schedules, and assignments.
Missionary
NET Ministries
2023.08 - 2024.05
- Prepared and delivered mission-related talks to church and community groups.
- Led small groups, games, and activities during 140+ retreats for middle and high school students.
- Greeted students warmly and created a welcoming environment.
- Interacted with students between the ages of 12-18.
- Worked and collaborated with a team of 9 to prepare talks, presentations, and activities.
- Traveled through 26 different states, staying and speaking with individuals of diverse backgrounds.
Front of House Team Member
Chick-fil-a Flagstaff
2021.04 - 2023.08
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Took customer orders in a cheerful and timely fashion, both in drive-thru and at the front counter of the restaurant.
- Maintained cleanliness by sanitizing and restocking all areas of the restaurant.
- Established a welcoming atmosphere by greeting each guest warmly.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Server
The St. James Tearoom
2020.05 - 2021.01
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Optimized each guest's experience by arranging each place setting with china and silverware.
- Memorized and presented a set menu which changed each month.
- Prepared and plated both tea and items from the menu in an aesthetically pleasing manner.
Education
High School Diploma -
Mother of Divine Grace
Ojai, CA06.2022
Skills
- Positive Attitude
- Computer Skills
- Relationship Building
- Calm and Patient Demeanor
Timeline
Missionary
NET Ministries
2023.08 - 2024.05
Teaching Assistant
Jackie De Laveaga
2021.06 - Current
Front of House Team Member
Chick-fil-a Flagstaff
2021.04 - 2023.08
Server
The St. James Tearoom
2020.05 - 2021.01
High School Diploma -
Mother of Divine Grace
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