Mailyn Bonilla
Katy
Summary
Excellent at time management and customer service. I am a strong team player that strives to meet company goals. I am a coachable individual that is adaptable to new settings. I am also bilingual and can assist a variety of people. I also offer strong multi tasking and problem solving abilities.
Overview
9
9
years of professional experience
Work History
Driver
Uber
1725 Third Street, San Francisco, CA 94158
03.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Package Scanner
Amazon
10550 Ella Blvd, Houston, Texas 77038
03.2017 - 02.2019
- Increased package scanning efficiency by utilizing advanced scanning equipment and software.
- Served as a reliable team member, consistently arriving to work on time, prepared, and ready to contribute to daily operations and overall team success.
- Adhered to strict quality control standards while performing daily tasks, resulting in fewer errors and increased customer satisfaction.
- Managed time effectively, balancing multiple tasks and maintaining high levels of productivity during periods of both low and high shipment volume.
Customer Service Representative
Walmart
10750 Westview Drive, Houston, TX 77043
03.2016 - 03.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
GED -
Houston Community College
Houston, TX06-2016
Skills
- Time management
- Speed and accuracy
- Data entry
- Customer service
- Customer relations
- Problem resolution
- Quick-learning
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Driver
Uber
03.2019 - Current
Package Scanner
Amazon
03.2017 - 02.2019
Customer Service Representative
Walmart
03.2016 - 03.2017
GED -
Houston Community College