Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mailyn Bonilla

Katy

Summary

Excellent at time management and customer service. I am a strong team player that strives to meet company goals. I am a coachable individual that is adaptable to new settings. I am also bilingual and can assist a variety of people. I also offer strong multi tasking and problem solving abilities.

Overview

9
9
years of professional experience

Work History

Driver

Uber
03.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Package Scanner

Amazon
03.2017 - 02.2019
  • Increased package scanning efficiency by utilizing advanced scanning equipment and software.
  • Served as a reliable team member, consistently arriving to work on time, prepared, and ready to contribute to daily operations and overall team success.
  • Adhered to strict quality control standards while performing daily tasks, resulting in fewer errors and increased customer satisfaction.
  • Managed time effectively, balancing multiple tasks and maintaining high levels of productivity during periods of both low and high shipment volume.

Customer Service Representative

Walmart
03.2016 - 03.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Education

GED -

Houston Community College
Houston, TX
06-2016

Skills

  • Time management
  • Speed and accuracy
  • Data entry
  • Customer service
  • Customer relations
  • Problem resolution
  • Quick-learning
  • Multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Driver

Uber
03.2019 - Current

Package Scanner

Amazon
03.2017 - 02.2019

Customer Service Representative

Walmart
03.2016 - 03.2017

GED -

Houston Community College
Mailyn Bonilla