Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maima Bhuiyan

Brooklyn

Summary

Results-driven professional with a strong background in customer service and team management. Successfully implemented best practices for food safety compliance and trained new team members, contributing to operational efficiency and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dunkin' Donuts
Brooklyn, NY
01.2025 - 11.2025
  • Assisted in training new team members on operational procedures and customer service standards.
  • Implemented best practices for food safety compliance and sanitation protocols among staff.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Private Tutor

Dhaka Bangladesh
01.2018 - 01.2022
  • Developed personalized lesson plans to address individual student needs and learning styles.
  • Implemented effective teaching strategies to enhance student engagement and comprehension.
  • Assessed student progress through regular evaluations and adjusted tutoring methods accordingly.
  • Fostered a positive learning environment that encouraged student participation and confidence.

Education

Bachelor of Science - Mathematics

Hunter College
New York (City), NY
01-2029

Pearson International Advanced (A-Level) -

The New School
Dhaka, Bangladesh
01-2024

International Advanced (O - Level) -

Cordova International
Dhaka, Bangladesh
01-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations

Certification

  • Fundamental of Digital Marketing- Google Digital Garage - 2023

Languages

English
Full Professional
Bengali
Native or Bilingual

Timeline

Assistant Manager

Dunkin' Donuts
01.2025 - 11.2025

Private Tutor

01.2018 - 01.2022

Bachelor of Science - Mathematics

Hunter College

Pearson International Advanced (A-Level) -

The New School

International Advanced (O - Level) -

Cordova International