Maimouna Diouf
Mansfield,OH
Overview
12
12
years of professional experience
Work History
Hairstyle Supervisor
African Hair Braiding Salon
Mansfield Ohio
04.2014 - Current
- Supervised daily operations, ensuring high-quality hair braiding services.
- Trained and mentored new staff on techniques and customer service standards.
- Streamlined appointment scheduling to enhance customer satisfaction and reduce wait times.
- Implemented inventory management practices, optimizing product availability and cost efficiency.
- Developed training programs tailored to improve staff performance and service delivery.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Aide
Hand in Hand Together Home Care Agency
Mansfield, OH
05.2022 - 06.2024
- Assisted clients with daily living activities to enhance overall well-being and independence.
- Coordinated communication between clients, families, and healthcare providers for optimal care delivery.
- Implemented individualized care plans to address specific client needs and preferences effectively.
- Trained new aides on best practices in personal care and agency protocols for service excellence.
- Monitored client progress and reported changes to healthcare professionals for timely interventions.
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
- Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
- Developed strong relationships with clients to foster trust and ensure a supportive environment.
- Advocated for clients' needs while fostering a compassionate and respectful caregiving environment.
- Developed and implemented individualized care plans to meet specific client needs.
- Assisted clients with mobility and daily living activities to enhance independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Maintained accurate documentation of care provided, ensuring compliance with regulatory standards.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Followed nutritional plans to prepare optimal meals.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
DSP
Nurturing Hearts Home Health Care
Mansfield, Ohio
03.2015 - 04.2019
- Assisted clients with daily living activities, promoting independence and dignity.
- Administered medications accurately according to prescribed schedules.
- Maintained detailed records of client care and progress for compliance purposes.
- Collaborated with healthcare teams to develop personalized care plans.
- Responded promptly to client needs, enhancing satisfaction and quality of care.
- Monitored clients' health conditions, reporting changes to healthcare professionals.
- Implemented safety measures to ensure a secure environment for clients and staff.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom cle
- Cooked meals and assisted patients with eating tasks to support support.
Education
High School Diploma -
Jean De La Fontaine
Dakar Senegal Africa Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Attention to detail
- Complex Problem-solving
- Staff development
- Team building
- Processes and procedures
- Process improvement
- Relationship building
- Policy enforcement
- Business development
- Coaching and mentoring
- Teamwork and collaboration
Timeline
Aide
Hand in Hand Together Home Care Agency
05.2022 - 06.2024
DSP
Nurturing Hearts Home Health Care
03.2015 - 04.2019
Hairstyle Supervisor
African Hair Braiding Salon
04.2014 - Current
High School Diploma -
Jean De La Fontaine