Maira E Garcia Lopez
Lawrenceville,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Commercial Parts Pro
Advance Auto Parts
Norcross, Georgia
04.2018 - 08.2024
- Resolved customer complaints regarding part selection or order accuracy.
- Developed processes for tracking warranty claims and returns from customers.
- Conducted research on product specifications, pricing, and availability.
- Ensured orders were placed in a timely manner to meet customer needs.
- Assisted customers in identifying and selecting automotive parts.
- Maintained cleanliness and safety standards in the parts department.
- Utilized point-of-sale systems to process transactions efficiently.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Education
High School Diploma -
James Madison High School
Norcross, GA06-2023
Skills
- Product research
- Parts ordering
- Client communication
- Problem solving
- Sales strategies
- Parts identification
- Customer relations
- Invoice processing
- Ordering parts
- Cash handling
- Multitasking
- Automotive parts familiarity
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Commercial Parts Pro
Advance Auto Parts
04.2018 - 08.2024
High School Diploma -
James Madison High School
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