Mairah Martinez
Houston,TX
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
10
10
years of professional experience
Work History
Bartender
Little Woodrow's
Tomball, Texas
11.2024 - Current
- Mixed cocktails and beverages following established recipes and standards.
- Provided exceptional customer service to enhance guest experiences.
- Maintained cleanliness and organization of bar area throughout shifts.
- Educated customers on menu items and drink specials to promote sales.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Provided drink suggestions to customers based on their preferences.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Collected and organized daily till totals and tips.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Bartender
Bombshells Restaurant And Bar
Tomball, Texas
03.2019 - Current
- Mixed cocktails and beverages following established recipes and standards.
- Provided exceptional customer service to enhance guest experiences.
- Maintained cleanliness and organization of bar area throughout shifts.
- Educated customers on menu items and drink specials to promote sales.
- Assisted in training new bartenders on procedures and best practices.
- Processed cash and electronic payments accurately and efficiently.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Bartender
Chuys
Houston, TX
08.2018 - 02.2019
- Mixed cocktails and beverages following established recipes and standards.
- Provided exceptional customer service to enhance guest experiences.
- Maintained cleanliness and organization of bar area throughout shifts.
- Educated customers on menu items and drink specials to promote sales.
- Assisted in training new bartenders on procedures and best practices.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Lead Cashier
Ulta
Houston, Tx
05.2016 - 08.2018
- Supervised daily cash register operations and ensured efficient transaction processing.
- Trained new cashiers on customer service standards and register procedures.
- Managed cash drawer accuracy and performed end-of-day reconciliations.
Education
Some College (No Degree) - Education
Lone Star College
Houston, TXSkills
- Cocktail preparation
- Customer service
- POS systems
- Alcohol monitoring
- Multitask
- Fast learner
- Great leader
- Teamwork
Timeline
Bartender
Little Woodrow's
11.2024 - Current
Bartender
Bombshells Restaurant And Bar
03.2019 - Current
Bartender
Chuys
08.2018 - 02.2019
Lead Cashier
Ulta
05.2016 - 08.2018
Some College (No Degree) - Education
Lone Star College